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Client Services and Social Media Specialist

Service and Hospitality

•	Created reports of continuous improvement for clients based on on-site quantitative observations.
•	Performed full website and social media audits with suggestions for change for client companies, and presented these audits to decision makers.
•	Designed engaging and informative print materials using Publisher, Photoshop, and InDesign.
•	Led and executed the complete redesign of the www.kbrewerconsulting.com website using WordPress.
•	Filmed and edited promotional videos for clients to be used in emails and on their websites.


•	Perform full website UI and UX audits for improved messages and navigation.
•	Created social media metrics to measure the effectiveness of marketing efforts.
•	Write engaging website copy, and promote clients with SEO and social media outlets: Facebook, Twitter, Pinterest, Meetup, YouTube, Instagram, and promotional videos.
•	Design and implement targeted, message-specific marketing campaigns. 


Self Employeed

•	Facilitated the design of business processes to enhance efficiency and quality.
•	Assisted with the launches of over 60 new chapters, including on-site events, website development, training, and marketing.
•	Documented dynamic new processes by writing all company standard operating procedures for HQ, and all of our 50+ domestic and international branches.
•	Developed metrics for tracking sales and the progression of projects for 500 domestic and international metro areas. 
•	Researched, implemented, and trained others on a CRM system that coordinated with three databases. 
•	Wrote training guides and resources for on-boarding Executive Directors with varying cultural backgrounds. 
•	Designed and led all live training webinars with more than 50 on-boarding Executive Directors, and was their point of contact throughout their training.
•	Led successful product development of a monthly Virtual Event series for 10 months, and started the Virtual Communities program.
•	(More on resume)...

Manager of Global Operations

•	Oversaw the day-to-day operations of the business with a high level of autonomy.
•	Coordinated cross-functional activities between 4 departments. 
•	Managed sales updates and inventory records between two websites and 3 databases. 
•	Supervised logistics and coordination of domestic shipping. 
•	Performed professional photography of finished merchandise to list on the company websites. 
•	Interviewed, trained, and managed a team of 6 technical employees.


Operations Manager, Product Photographer

Find out detailed information about Dakota D, Client Services and Social Media Specialist in Tempe, AZ

Dakota D: Client Services and Social Media Specialist in Tempe, AZ

Dakota D

Southern Illinois University Edwardsville