Skills: CLO 3D Fashion Design Software, Adobe Illustrator, Pattern Making

Administrative, Customer Satisfaction, and Apparel Industry Professional

Fashion & Apparel

Dedicated professional with 8 years of customer service experience, primarily in the apparel industry, and two years in product development. Proven ability to prioritize and organize work activities efficiently, maintain confidentiality, and provide exceptional client support.

• Collaborated with Product Development, Design, and Procurement teams to create CADs, VLLs, VLPs, and Tech Packs for seamless production processes.
• Designed, developed, led fit meetings, and provided fit comments for the Women’s Collection SS24, resulting in improved garment quality and customer satisfaction.
• Utilized Illustrator, Photoshop, NetSuite, Trello, Shopify, and Quickbooks to enhance design and merchandising efforts.
• Assisted with daily office duties, not limited to the design team
• Provided assistance and guidance to customer service to create a cohesive team environment
• Worked on annual sales initiatives to drive revenue growth.

Product Development Associate

• Provided exceptional customer service through various channels for sizing and product inquiries.
• Managed shipping and fulfillment operations in the warehouse to ensure timely delivery to customers.
• Collaborated with production team to meet customer demand and maintain inventory levels.
• Worked on annual sales initiatives to drive revenue growth.

Customer Service Specialist

• Managed customer inquiries and returns, handled design and color customization, and invoiced customers using QuickBooks.
• Operated industrial embroidery machines, created embroidery files, and sewed custom tags on customer orders.
• Organized production schedules, checked in shipments, and ensured timely completion of projects.

Production Specialist

• Provided exceptional customer service by utilizing product knowledge to assist customers in finding products that fit their wants and needs.
• Suggested products to customers in a professional and friendly manner, enhancing their shopping experience.
• Assisted in product deliveries and stocking to ensure efficient operations.

Sales Assistant

• Guided customers in clothing brands based on their wants and needs, enhancing their shopping experience.
• Managed online orders efficiently using Shopify, ensuring timely fulfillment and customer satisfaction.
• Oversaw inventory management by checking in new shipments, tagging merchandise, and maintaining accurate stock levels.
• Successfully handled store opening and closing procedures, ensuring financial accuracy at the end of each workday.

Retail Sales Specialist

Find out detailed information about Dallas Mysse, Administrative, Customer Satisfaction, and Apparel Industry Professional in Costa Mesa, California

Dallas Mysse: Administrative, Customer Satisfaction, and Apparel Industry Professional in Costa Mesa, California

Dallas Mysse

Southern New Hampshire University

Santa Ana College