Dallas Mysse: Administrative, Customer Satisfaction, and Apparel Industry Professional in Costa Mesa, California

• Collaborated with Product Development, Design, and Procurement teams to create CADs, VLLs, VLPs, and Tech Packs for seamless production processes. • Designed, developed, led fit meetings, and provided fit comments for the Women’s Collection SS24, resulting in improved garment quality and customer satisfaction. • Utilized Illustrator, Photoshop, NetSuite, Trello, Shopify, and Quickbooks to enhance design and merchandising efforts. • Assisted with daily office duties, not limited to the design team • Provided assistance and guidance to customer service to create a cohesive team environment • Worked on annual sales initiatives to drive revenue growth.

• Managed customer inquiries and returns, handled design and color customization, and invoiced customers using QuickBooks. • Operated industrial embroidery machines, created embroidery files, and sewed custom tags on customer orders. • Organized production schedules, checked in shipments, and ensured timely completion of projects.

• Provided exceptional customer service by utilizing product knowledge to assist customers in finding products that fit their wants and needs. • Suggested products to customers in a professional and friendly manner, enhancing their shopping experience. • Assisted in product deliveries and stocking to ensure efficient operations.

• Guided customers in clothing brands based on their wants and needs, enhancing their shopping experience. • Managed online orders efficiently using Shopify, ensuring timely fulfillment and customer satisfaction. • Oversaw inventory management by checking in new shipments, tagging merchandise, and maintaining accurate stock levels. • Successfully handled store opening and closing procedures, ensuring financial accuracy at the end of each workday.