dan hernandez: Director in Carlsbad, CA

Carlsbad ca Highly focused and detail-oriented Account Manager with an exceptional record of client service and revenue generation. Able to manage multiple simultaneous projects with high efficiency and accuracy. Adept at working independently or managing a professional accounting team. B2B Relationships - Customer Retention - Problem Solving - Business development -Extensive account management experience - Excellent record in maximizing business value through comparable service solution sales - Strong record in sound account strategy implementation - Superior ability to cultivate strong and durable client relationships - Exceptional negotiation and leadership abilities - High proficiency with MS Office and account management software - Outstanding written and oral communication skills

Versatile account manager offering top record of profitability through relationship building and customer retention. Business minded negotiator who accelerates volume from customer centric service that converts competitor's clients. I possess basic Spanish skills B2B Relationships - Customer Service - Customer Retention - Problem Solving - Business development - Collections - Expediting - Purchasing

Versatile account manager offering top record of profitability through relationship building and customer retention. Business minded negotiator who accelerates volume from customer centric service that converts competitor's clients. I possess basic Spanish skills B2B Relationships - Customer Service - Customer Retention - Problem Solving - Business development Profit Highlights • Top producer award Hawaiian vacation • Top 5% of 11 sales representatives in the company • Continual record of rapid account expansion through expertise in sales and customer service

Increased existing business and secured top rankings in our market area by driving business up by repairing and cultivating pivotal relationships. Promoted product sales by training employees on product knowledge and delivering quality customer service. Analyzed P&L s - Sales forecasting - Customer service - Customer maintenance - Customer Retention - Business development - Auditing - Security - Marketing - Cross selling - Reduced outstanding collections by 80% and sustained debt collections at 0.9% Add Location

Administered loans from loan initiation through closing by researched loan products and programs for employee education, and assisted with placing clients in proper loan program. Developed business and marketing plans to help generate new leads as well as motivated sales teams to increase performance through the implementation of training and incentive programs. Sales forecasting - Training - Sales Management - Marketing - Compliance - Security - Mentoring and motivating team

Directed and developed sales workforce of 12 and managed all elements of field sales control. Managed sales territories with primary responsibility for field marketing to potential and existing business clients. Led sales teams to achieve sales objectives through training in business to business sales, product knowledge, and customer service. Established and solidified partnering relationships with vendors to enhance business efficiency and services to customers Performance Highlights • Increased existing business and secured top rankings in our market area • Within 3 months took last place branch to 1st in the rankings • Increased business to business sales • Increased loan volume

Developed and participated in regional sales team mentoring program. Conducted security meetings and performance auditing. Consistently led organization with personal service and sales. Coached team members on sales techniques, conducted one-on-one product knowledge sessions, and partnered with subordinates in generating business leads Profit highlights • Top 5% in California for credit card sales • Top branch in Equity sales • Maintained #1 position in market area for 3 years straight • Platinum producers award • Letters of recognition for customer service • Top producers award all expenses paid trip to Disneyland • Top B2B producer • Excellence award • Top Equity producer