Intelligent Logistics/IT Manager with 18-year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.

• Maintained clean and well-organized environment
• Transported doctor's appointments and errands.
• Improved outlook and daily living through compassionate care.
• Ran errands and drove to appointments to maintain wellness and support daily living needs.
• Supervised medication administration, personal hygiene and other activities of daily living.
• Followed care plan and directions to administer medications.
• Aided with mobility and independence disability and continually monitored safety.
• Prepared high-quality nutritious meals to promote better overall health and improve eating habits for end stage renal failure and diabetes.
• Maneuvered medical care and treatment Veterans services, coordinated, Medicare, and Hospice

In-Home Caregiver

• Answered customer calls for late orders or not arriving orders
• Used propriety software for Door Dash food service delivery to make changes to customers accounts
• Used available tools to communicate with customers through chat, email and phone
• Responsible for all crediting accounts and resolving all customer problems.
• Responsible for maintaining email ques to acceptable levels

Customer Service Representative

• Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
• Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
• Identified safety hazards and notified management to determine proper resolution of issues.
• Loaded trucks for outbound orders
•Processed requests and supply orders and pulled materials to successfully prepare orders.
• Read computer-generated move tickets, put-away labels, and delivery labels to properly move merchandise.

General Warehouse Associate

• Successfully managed day to day operations in the dual role of Quality Assurance Manager and Information Systems Manager being on call for both day and night shift
• Provided leadership to 11 associates, Scheduled work hours, and resolved conflicts
• Tracked and controlled IBM mainframe systems as well as multiple HP servers
• Evaluated the warehouse technology use and needs and recommended improvements; such as necessary hardware and software upgrades
• Tracked, controlled and ordered supplies for the facility use.
• Assigned and reviewed the work of the customer service clerk, addressing all store manifest and invoice issues
• Addressed all stores issues, such as damaged merchandise, mislabeled freight, and missing cases
• Successfully managed the Orderfilling and Receiving area; serving 105 stores
• Provided leadership for 30 associates, scheduled work shifts, resolved conflicts and monitored production work and quality goals
• Evaluated the review manpower forecasts, freight volume projections and product flow control

Quality Assurance/Information Systems Manager

• Coordinated schedules
• Handled service calls from other commands
• Typed correspondence using Microsoft applications and naval secure messaging system
• Provided customer service
• Enforced standard operation procedures in compliance with naval guidelines
• Tracked, ordered and controlled inventory for the command
• Developed administrative processes to achieve organizational objectives and improve office efficiency.
• Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.

Yeoman Administrative Assistant

Find out detailed information about DANIEL HIGGINS,  in Independence, OR

DANIEL HIGGINS: in Independence, OR

DANIEL HIGGINS

Silverton School of Business