DANIEL HIGGINS: in Independence, OR

• Maintained clean and well-organized environment • Transported doctor's appointments and errands. • Improved outlook and daily living through compassionate care. • Ran errands and drove to appointments to maintain wellness and support daily living needs. • Supervised medication administration, personal hygiene and other activities of daily living. • Followed care plan and directions to administer medications. • Aided with mobility and independence disability and continually monitored safety. • Prepared high-quality nutritious meals to promote better overall health and improve eating habits for end stage renal failure and diabetes. • Maneuvered medical care and treatment Veterans services, coordinated, Medicare, and Hospice

• Answered customer calls for late orders or not arriving orders • Used propriety software for Door Dash food service delivery to make changes to customers accounts • Used available tools to communicate with customers through chat, email and phone • Responsible for all crediting accounts and resolving all customer problems. • Responsible for maintaining email ques to acceptable levels

• Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment. • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets. • Identified safety hazards and notified management to determine proper resolution of issues. • Loaded trucks for outbound orders •Processed requests and supply orders and pulled materials to successfully prepare orders. • Read computer-generated move tickets, put-away labels, and delivery labels to properly move merchandise.

• Successfully managed day to day operations in the dual role of Quality Assurance Manager and Information Systems Manager being on call for both day and night shift • Provided leadership to 11 associates, Scheduled work hours, and resolved conflicts • Tracked and controlled IBM mainframe systems as well as multiple HP servers • Evaluated the warehouse technology use and needs and recommended improvements; such as necessary hardware and software upgrades • Tracked, controlled and ordered supplies for the facility use. • Assigned and reviewed the work of the customer service clerk, addressing all store manifest and invoice issues • Addressed all stores issues, such as damaged merchandise, mislabeled freight, and missing cases • Successfully managed the Orderfilling and Receiving area; serving 105 stores • Provided leadership for 30 associates, scheduled work shifts, resolved conflicts and monitored production work and quality goals • Evaluated the review manpower forecasts, freight volume projections and product flow control

• Coordinated schedules • Handled service calls from other commands • Typed correspondence using Microsoft applications and naval secure messaging system • Provided customer service • Enforced standard operation procedures in compliance with naval guidelines • Tracked, ordered and controlled inventory for the command • Developed administrative processes to achieve organizational objectives and improve office efficiency. • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.