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Desktop Support Technician

Customer Service & Support

I desire a career that challenges my skills on a day to day basis and I feel that a job in sales would offer that for me. My skillset in talking to people and not being hindered by approaching new people very helpful in cold calling and being a good representative for a company.
My sales experience I feel would make me an excellent candidate to represent a company because, whenever I was working in a sales situation I always sold above 100%+ of expected quota and was commended for my ability to sell product successfully. 
Additionally, I have a very friendly and personable demeanor that makes people feel comfortable and helps establish and reinforce relationships with clients as to build long time partnerships with potential clients or partners.
If you are looking for a personable, passionate, and determined college graduate with years of sales experience that enjoys problem solving and a strong work ethic, please contact me at:
Email: daniel.b.maxon@365.elmhurst.edu 

-Problem solve technical issues across networks, desktops, and vehicle devices.
-Utilize technical skills and abilities to repair and optimize workstations.
-Provide customer service to ensure comfort and confidence with technology updates for day to day use.
-Communicate and determine the needs of clients to resolve difficulties and remedy any conflict or need with respect to information technology support.
-Attend to detail, ensuring consistent and effective work across multiple clients, while giving consideration to individual client needs when appropriate.
-Educate and empower clients to ensure efficient utilization of workplace technology.


-Managed employee assignments to ensure timely completion of tasks across the event timeline.
-Organized distribution of vendor, sponsor, and directional signs.
-Vetted potential vendors.
-Evaluated quality of products prior to and during events.
-Planned for event-goer needs.  Determined effective, responsible placement of signs for most effective and efficient usage of employee time.
-Product restoration and cleaning of vendor and sponsor signs.
-Problem solved in response to unexpected difficulty or conflict throughout events.

Captain of Signage Distribution and Quality

-Provided orientation, training, and mentoring for new employees across store locations.
-Managed inventory for the purposes of keeping stock current.  A store budget was provided by upper management, and consumer needs were accounted for during purchasing.
-Formed relationships and worked with sales representatives from Saucony, Asics, Brooks, Mizuno, Newton, Yurbuds, Gu, Feetures, Balega, Amphipod, Fuel Belt, Nathan, Adidas, and Nike.  
-Worked one-on-one with customers to meet needs, manage any complaints, and maintain quality customer relationships.


Manager/Buyer/Sales Associate

Find out detailed information about Daniel Maxon, Desktop Support Technician in Elmhurst, IL

Daniel Maxon: Desktop Support Technician in Elmhurst, IL