Guide Instructor for Outdoor Education, co-president of Climbing Clubs

Sport climbing

Adventure writing

Hanging out with dogs

Puzzles

Hiking

Mountain biking

Bouldering 

Senior Program Admin

Administration & Clerical

I am a mission-driven team member with high aptitude for business strategy and creative solutions. I am PMP certified and have accumulated 4+ years experience owning cross-functional projects, and possess a keen awareness of details and a passion for preparation. I enjoy applying my marketing background to locate, analyze, and creatively connect with target audiences.&nbsp;In personal terms? If are looking for someone who loves projects, people, and can comfortably own up to the title of a “control freak” when needed - I believe I am the gal for the job. Not only do I love fun, outdoor brands, and having fun outside wearing outdoor brands, but I am also passionate about doing my job excellently and working with a team of good people that give the job meaning. Planning and organizing brings me great joy, right up until it messes with my ability to go with the flow, man.

Owned the processes of bid and proposal cycle for 12 programs, communicating project vision and task lists to project members, collaborating with the project
manager to create bases of estimates, winning approval of internal stakeholders, and supporting customer negotiations - resulting in over $20M in project awards.
●  Maintained customer logistics support and monthly deliverables for 4 USAF and foreign military contracts, working closely with our subcontractor and Cubic teams to guarantee efficient repairs and returns for international bases. Physically handled
majority of shipments when shorthanded to optimize workflow - saving programs
over $2 million in penalty fees.
●  Quantified risks and financial performance for my portfolio during monthly management reviews and worked to resolve internal and external lags to meet project
deadlines - eliminating project risks by up to $40k per project.
●  Collaborated with Business Development to create promotional films for Cubic's latest
Air Defense product offering. Autonomously obtained training on the product and video editing software to accurately convey product value and sell to our target
market. Videos were used at 5+ trade shows this year.

Senior Program Administrator

Spearheaded department-wide implementation of an agile framework through Jira,
inputting ongoing projects and providing visibility to timelines, project tasks, and backlogs for multiple epics. Increased team efficiency by an estimated 15%.
● Investigated quarterly release communications for redundancy; improved customerfacing
and internal communication efficiency by consolidating email marketing efforts,
creating an index of educational resources on our digital platforms, and promoting
these updates to boost utilization.
● Managed my department's intern program, providing intentional tasking and 1:1 mentorship. Consulted with SMEs to define scope, timing, and process for
assignments with a focus on career development and meaningful results. Resulted in
20 projects completed in 4 months.
● Partnered with product development team to implement new user experience
software into Calix's digital Community. Created content to guide users through site
offerings and promote events. Launch of Pendo guides and a resource directory
resulted in an uptick in active users, exceeding quarterly goal by over 100%.

Senior Content and Project Operations Strategist

Delivered monthly data reports across 4 programs with a focus on customer persona
and the impact of subscription on user engagement, providing feedback to program
owners and presenting summaries to executive leadership. This scaled into the development of automated dashboards, allowing our team to easily track
touchpoints throughout the customer engagement lifecycle.
● Initiated and maintained a weekly news report, collaborating with program owners to provide engaging updates and showcase achievements. Increased company
awareness of programs and broadcast resources through 48 posts.
● Redesigned and created copy for 12 first-touch communication emails for each of our
service offerings, welcoming and providing resources for both technical and nontechnical
personas. Onboarding customers' satisfaction rose by 30% in 2 months.
● Assisted rapid growth initiatives across all Community programs, executing simultaneous marketing campaigns and manipulating data to provide actionable
insights. Resulted in the blossoming of persona-driven learning paths, 4 engagement
events to bolster user interaction, and a 197% increase in active users.

Digital Programs Strategist

Find out detailed information about Danielle Sparling, Senior Program Admin in San Diego, California

Danielle Sparling: Senior Program Admin in San Diego, California

Danielle Sparling

Georgetown University