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Account Manager

Accounting & Finance

Dynamic career reflecting progressive experience and strong performance in the fast-paced and competitive advertising and sales industry focusing on exceptional client service.  Motivated bilingual professional who drives new business by providing excellent customer service and establishing strategic partnerships with clients to increase revenue.  Outstanding success in analyzing client needs, developing customized solutions, and implementing strategies that achieve client goals and ensure customer loyalty and retention.  Consistently exceed all personal and corporate goals. Creative problem-solver with real world management experience and formal training in leadership skills. Well organized with a track record that demonstrates self-motivation, perseverance, and the ability to achieve results.

• Consistently and effectively manage a variety of business accounts located across the United States every month accomplishing metrics within established deadlines and ensuring a high level of customer satisfaction. 
• Collaborate with Account Executives to build and maintain strong relationships with new and existing clients
• Negotiate with clients when needed to find resolutions to meet advertising goals and expectations
• Advise clients regarding effective online strategies to enhance brand image on Social Media to increase site visitors and drive new business   
• Create original designs and engaging copy on client web products
• Conduct market research to ensure copy is accurate, relevant, and tailored for the client’s target audience
• Effectively use concepts of SEO & SEM, Social Media, and mobile apps to advise clients on how these assets can benefit their businesses
• Assist clients in achieving prompt resolution when copy, design, or account management issues occur 
• Ability to handle tough conversations with business owners in a professional, solution-oriented manner
• Leverage knowledge and experience in the use of Salesforce, Photoshop, and Wordpress to meet client needs
• Selected to spearhead a special program working alongside URL Management Team and various major web hosting companies to identify and reinstate websites with network issues; successfully reinstated 70% of sites 
• Developed strategic and logical implementation of advertising strategies to increase brand awareness and generate new business for clients
• Identify opportunities to upsell clients on additional services and products that are appropriate to meet their goals
• Familiar and experienced with CPM, CPC, & CPA ads within Google Adwords

• Provide quality service and programs to a multitude of clients within the health and fitness industry, achieving high customer satisfaction ratings 
• Design and implement training strategies for diverse individuals that deliver desired results 
• Consistently and successfully work in a dynamic one-on-one or group environments, ensuring individual attention for all clients
• Execute back-end operations of a small business, including: finance management, marketing, and client acquisition. 
• Active competitor in the Spartan Elites and Xterra Trail Race series
• Maintain database of contacts, proactively contacting potential clients to drive new business and following up with current clients as necessary to ensure retention and loyalty
• Increase revenue through promotional efforts, including social media campaigns and referral bonuses

Personal Trainer

Find out detailed information about David Avila, Account Manager in Paramount, CA

David Avila: Account Manager in Paramount, CA

David Avila

California State University of Long Beach