David Oliver: in Santa Ana, CA

Critter Control Operations, Inc. Orange County, Ca. 01-14-2020 - 03-26-2020 Wildlife Specialist Specialized in wildlife management services for residential and commercial properties Develop relationships with new and current customers to increase sales opportunities Provide excellent customer service to accounts within the designated territory Worked with customers to solve wildlife related issues with an environmentally conscious approach Coordinated with the District Manager, teammates, and call center to respond to request for services Served as a subject matter expert utilizing in-depth training to provide the most efficient and best overall solution to each customers needs Welk Resort (Soleil Communications INC.) Tustin, CA 02-26-2019 - 08-04-2019 Marketing Agent Marketing presentations to guests at various events Booking qualified tours to attend a timeshare sales presentation Provide knowledge of Welk Resorts and its many properties Crunch Fitness (SIR Fitness, LLC) Huntington Beach, CA 12-04-17 to 08-06-18 - Assistant General Manager Demonstrated an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand Helped ensure the smooth and efficient operational procedures within all departments enabling the club Provided highest level of customer service for existing members, and generated sales with potential members Led team in executing all club promotions Assisted with financial and club operations reports including forecasting revenue, managing expenses, reviewing payroll Ensured general club cleanliness and maintenance Trained and supervised all club employees while helping Regional General Manager facilitate projects and responsibilities 24 Hour Fitness Orange, CA 10-11-2016 to 11-23-2017 - Assistant Sales Manager / Sales Advisor Generated sales growth via personal training, retail, and new memberships Meet and greet all members at front desk, assisted with any immediate client needs Capitalized on leads and referrals, resulting in increased daily electronic funds transfers Demonstrated best practices in customer service from phone calls to one-on-one meetings Brand ambassador that led team culture to produce weekly and monthly goals Platinum Resource Group Irvine, CA 08-24-15 to 11-10-15 - Business Development Director Developed new accounts and increased revenue with current accounts Responsibilities included maintaining communication with recruiters, field employees, and hiring managers in multiple vertical. Peak Technical Resources Santa Ana, CA 10-23-13 to 12-01-14 - Account Manager Developed new accounts, reactivated old business accounts in LA County, Orange County, Inland Empire Marketed potential engineering, technical, and IT candidates Liaison between recruiters, candidates, and customers Documented all in-house and field activity in internal customer retention management system Worked closely with IT, Engineering, Technical, and Human Resource Managers on interview processes and protocol Volt Technical Resources Orange, CA 09-24-07 to 09-06-13 - Business Development Manager Managed and developed new client relationships to increase revenue in Orange County and Riverside County Provided executive customer service to current and potential engineering, technical, and IT clients Negotiated rates to build profit, organized sales presentations for every request for information from clients Conducted daily alignment meetings with team to assess current and new staffing opportunities Coordinated candidate interviews with clients and hiring managers Collaborated with administrative team to solve billing and payment issues Documented all client interactions via internal web-based customer retention management system Prepare quarterly pipeline reports from sales team to evaluate client accounts and performance