David Pham:

? Developed functionality diagrams, process flows, wireframes, mock-ups, and prototypes ? Designed user-centric information architecture, content, and taxonomy strategies ? Designed conceptual wireframes, interaction specifications, and high fidelity mockups ? Wrote clear, concise, and conversation copy for in product flows

? Spearheaded user research to identify target audience pain points ? Wrote advertisement copy for online products in accordance with brand identity ? Proofread & edited all product copy: taglines, product labels, & benefit pages ? Established 'Project Coordinator Training Manual'