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Desk Manager

Top Management

•	Advanced knowledge of dealership operations, profit /loss, budget, forecasting.
•	Increased Pre-Owned volume from 60 vehicles to 100 within 3 months.
•	Drive sales with customer service approach that Manager will meet with every guest and Mangers will follow up with every unsold prospect the following business day.
•	 Work with four separate pay plans (Internet/ Fleet, Retail Straight Sales, Retail Sales with Closer, Retail Hourly) while maintaining positive cohesion among associates.


•	Gained valuable experience in Operations, Sales, Budget Development, and Staffing.
•	Create and developed BDC for Retail Sales to drive Profit and provide training for CRM Management.
•	Motivate Closers and Sales Team to perform at maximum potential.
•	 Work with both Prime & Subprime creditors in order to get deals financed.
•	 Maintain Gross profit average of $650- $750k per Month.



•	Manage team of 8-10 Internet Managers.  Increase Monthly sales by 300% and Increase Market share for dealership from 1% to 1.5%.
•	Create email Templates for the Internet Department and create monthly incentives to drive sales.
•	Closing ratio of over 23% while maintaining gross profit for overall team performance.
•	Assist in dealership website optimization pertaining to SEO, Organic, and 3rd party lead providers such coordinate meetings with Representatives from Kelly Blue Book, Edmunds, AutoTrader and TrueCar.


Internet director

•	 Managed high volume of daily deals and showroom traffic.
•	Top Performer of dealership tasked to take guest from beginning to end. 
•	Consistently convert cash deals into finance deals with emphasis in F&I menu presentation.
•	Typed over 30 deals a Month while negotiating entire deal from start to finish. 
Recognition:  Complete Toyota Financial Services (TFS) Training and Toyota Leasing Training.


Retail, Internet, Finance Sales Manager

•	Assist in closing sales of 100+ deals per month with an average of $2,500 front and back gross profit per copy.
•	Consistent Top Closer for the dealership.
•	Manage a diverse team of 6-8 Sales Representatives.
•	Maintain average Customer Satisfaction Index (CSI) of 95% or above.


Retail Sales Consultant

Find out detailed information about Dean Taylor, Desk Manager in Stanton, CA

Dean Taylor: Desk Manager in Stanton, CA

Dean Taylor

California State University-Long Beach