Deborah Grace:

Business Operations Staff Analyst • Administrative support to the Vice President of Boeing Corporate Audit and Audit organization • Managed and coordinated the reporting of audit results for Boeing executives • Developed and administered internal customer surveys to gain insight and measure the effectiveness of audit services; developed excel graphs to visualize results • Prepared monthly internal newsletter collaborating with leadership to communicate timely and relevant information to the organization • Developed, managed and monitored the Records and Information Management (RIM) process to ensure compliance to governing guidelines • Managed the IT user access requirements to ensure authorized user access to MS SharePoint, audit tools, server and website • IT Administrator for Audit Management system; creating, managing and monitoring audit project records Professional Memberships and Certifications Coordinator • Managed continuing professional education (CPE) certification process for over 100 professional auditors • Managed organization-wide CPE database for multiple certifications including CIA (Institute of Internal Auditors), CFE (Association of Certified Fraud Examiner), CISA (ISACA) and CPA (Certified Public Accountants) • Analyzed training course content to determine allowable CPE credits, distributed certificates and maintained professional records • Developed key performance indicators (KPI) and management reports to monitor organization professional standards • Managed the technical affiliation membership including oversight and monitoring of the organizations standing Change Management Process Lead • Led the Corporate Audit Change Management board to review and approve processes improvement proposals • Partnered with change agents to identify process efficiencies and innovations to improve operations • Managed follow-up actions and communicated results to stakeholders for implementation Corporate Audit Webmaster • Managed and maintained the Vice President of Boeing’s Corporate Audit organization website utilizing HTML coding and Adobe Dreamweaver • Co-led a redesign and upgrade project to make website mobile and user-friendly using the Bootstrap framework and resulting in a 55% HTML file count reduction • Developed a robust semi-annual website integrity process and collaborated with content owners to ensure relevant and current data; process deemed best practice and rolled out to eight enterprise organizations • Collaborated with webmasters across the organization to share best practices, ensure consistency, and optimize standard processes