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Deborah is a trusted, detailed oriented, reliable, and dedicated professional with
over 20 years of executive support experience. Deborah believes in making an
impact through intentional and focused interactions with those she works with
and by applying a customer-oriented service mentality.

Business Operations Staff Analyst
•	Administrative support to the Vice President of Boeing Corporate Audit and Audit organization
•	Managed and coordinated the reporting of audit results for Boeing executives
•	Developed and administered internal customer surveys to gain insight and measure the effectiveness of audit services; developed excel graphs to visualize results
•	Prepared monthly internal newsletter collaborating with leadership to communicate timely and relevant information to the organization 
•	Developed, managed and monitored the Records and Information Management (RIM) process to ensure compliance to governing guidelines
•	Managed the IT user access requirements to ensure authorized user access to MS SharePoint, audit tools, server and website 
•	IT Administrator for Audit Management system; creating, managing and monitoring audit project records

Professional Memberships and Certifications Coordinator	
•	Managed continuing professional education (CPE) certification process for over 100 professional auditors
•	Managed organization-wide CPE database for multiple certifications including CIA (Institute of Internal Auditors), CFE (Association of Certified Fraud Examiner), CISA (ISACA) and CPA (Certified Public Accountants)
•	Analyzed training course content to determine allowable CPE credits, distributed certificates and maintained professional records
•	Developed key performance indicators (KPI) and management reports to monitor organization professional standards
•	Managed the technical affiliation membership including oversight and monitoring of the organizations standing 

Change Management Process Lead                                   
•	Led the Corporate Audit Change Management board to review and approve processes improvement proposals
•	Partnered with change agents to identify process efficiencies and innovations to improve operations
•	Managed follow-up actions and communicated results to stakeholders for implementation

Corporate Audit Webmaster
•	Managed and maintained the Vice President of Boeing’s Corporate Audit organization website utilizing HTML coding and Adobe Dreamweaver
•	Co-led a redesign and upgrade project to make website mobile and user-friendly using the Bootstrap framework and resulting in a 55% HTML file count reduction
•	Developed a robust semi-annual website integrity process and collaborated with content owners to ensure relevant and current data; process deemed best practice and rolled out to eight enterprise organizations 
•	Collaborated with webmasters across the organization to share best practices, ensure consistency, and optimize standard processes


Business Operations Staff Analyst

Find out detailed information about Deborah Grace,  

Deborah Grace:

Deborah Grace