Demaree Sarnowski: Disney California Adventure Operations Concierge

Planned events for hundreds of honorees, by ordering awards, creating Guests lists, delivering invitations, and coordinating catering. ? Mastered Microsoft Office Suite to provide concierge level service to internal clients, and employees. Theme Park Duty Management Help Desk ? Composed, and sent, multiple high-priority communications to over 1,300 leaders, and top-ranking executives of the Disneyland Resort daily. ? Solved urgent and critical problems for the businesses of Downtown Disney District in a professional, resourceful and calm manner, earning multiple commendations from Senior leadership. Reservation Sales Agent ? Performed in the top 2.5% of all Reservation Sales Agents, and gained the highest revenue of $500,000 for two consecutive months, earning the highest level of acknowledgements.

Meticulously managed the rapid audition process for 400 auditioners daily, becoming a highly requested monitor among Entertainment professionals. ? Created training materials which developed systems to direct and answer queries by developing a wide knowledge of production processes, and theatrical contracts.

Produced Girl Scout representation at 400 local Back to School Night Events as the key point of contact for Principals, Volunteers, Recruiters, and School officials.

Led a team of 20 Volunteers and House Managers in seating up to 1,000 Guests daily while ensuring safety, and well-being. ? Earned an 100% accuracy rate in starting performances on time by proactively solving Guest's problems, and effectively communicating with Show Managers.