Devante Fields: in north hills, CA

Made inbound & received outbound Calls • Responsible for resolving billing inquries & account sales • Dealt with accounts that have been 0-120 days unpaid/overdue & resolve account appeals • Maintained operations of the Company, managing files, Data Entry & SAP Experience Set Up Payment Plans, took Payment in full and settlements for clients • Followed FDCPA rules & Made Schedule for Employees . Top Performer 5 consecutive months in a row, 1st To Collect $1 million dollars in one month in company.