Bike

Outdoor

Snow

Marketing

Copywriting

Sales

Digital marketing

Account Coordinator

Administration & Clerical

•	Responsible for creating and maintaining a digital marketing plan including website design, layout, content, and online catalog for over 75 independent bicycle shops
•	Enhanced client website performance through marketing consultation, copywriting, and graphic selection. 
•	Resolved client inquiries via email, phone, and Google meet
•	Managed project timelines of accounts on a recurring monthly basis
•	Strengthened web performance reporting for retailers by assisting with Google Ads and Analytics projects


•	Utilized Ascend customer relations software to perform sales, track inventory, and facilitate work orders
•	Achieved over $380,000 in individual sales for the company since starting, contributing to record sales years in 2019 and 2020
•	Addressed needs and abilities in cycling for 20-30 customers a day while maintaining a 92% net promoter score on consumer engagement metrics



Sales Associate/Mechanic

•	Managed social media accounts for two stores; followers on Instagram have doubled in 2020
•	Redesigned various aspects of the company website and published several blog posts
•	Administered various mountain bike demos and promotional events
•	Monitored website traffic and generated reports to augment managerial decision making
•	Operated several email marketing campaigns on Mailchimp
•	Responsible for promoting a 2020 spring sale that generated over $90,000 in sales on a single day 



Marketing Strategist

•	Integral to maintaining a highly customer-oriented atmosphere by catering to various needs and ability levels
•	Frequently interacted with 20-30 customers per day contributing to an average rating of 4.8 stars on Google 


Customer Service Manager

Find out detailed information about Devin Keefe, Account Coordinator in Denver, CO

Devin Keefe: Account Coordinator in Denver, CO

Devin Keefe

University of Utah