DIORANI FERRAZ: COMMERCIAL EXPORT MANAGER in Cacador, SC

Managing team of agents worldwide, developing strategies of grown to global market share. Currently selling and developing customized products to major top 100 furniture retailers nationwide US and worldwide such as: Rooms To Go, Bob's Discount Furniture, El Dorado Furniture, Haynes Furniture, Berkshire Hathaway, Slumberland, Badcock, Kimbrell's, The Roomplace, Sears, Cantrex (Canada), Berrios (Puerto Rico), Liverpool (Mexico), Palacio de Hierro (Mexico), Almutlaq (Saudi Arabia), Alghanin (Kuwait), Homecentre (UAE), Joshua Doore Group (South Africa), Courts (Caribbean), Unicomer (Central America) and others. Advanced and senior knowledge of Caribbean furniture retailers and distributors focus in: Bahamas, Domenican Republic, Trinidad & Tobago, St Croix, Puerto Rico, Jamaica, Barbados and Organisation of Eastern Caribbean States (OECS). Participating in trade exhibition shows around the world: High Point Furniture Market (High Point, NC, USA), Muestra Internacional de Muebles (Guadalajara, Jalisco, Mexico), Expomueble (Buenos Aires, Argentina) Index (Dubai, UAE), January Furniture Show (Birmingham, UK), Movelsul (Bento Goncalves, Brazil), Movelpar (Arapongas, Brazil). Programing the expansion to new customers and keep the actual list of customers worldwide. Monthly trips abroad to visit customers and agents. Countries visited: U.S., UK, Mexico, South Africa, Mauritius, Barbados, Trinidad & Tobago, Martinique, Guadaloupe, Jamaica, Porto Rico, US Virigin Islands, Argentina, Bahamas, Equador, UAE, Saudi Arabia, Kuwait, Qatar, Cayman Islands, St Lucia, Antígua, Panamá, Costa Rica, Guatemala, Colômbia, St Maarten, Chile, Uruguay, Guyana and others. Organization of stands for display at international fairs. Marketing feasibility study and potential customers, sales, marketing, post- sales and maintenance of active clients. Involvement with suppliers and customers for development of furniture products and exclusive lines for major distributors/retailers.

Managing team of agents in Brazil and worldwide, developing strategies of grown to global market share. Participating in trade exhibition shows around the world: Cevisama (Valência Spain 2009), Coverings (Chicago USA 2009), Revestir (Sao Paulo Brazil 2009). Looking for new customers and keep the actual list of customers worldwide.

Export Area Manager - Trader (USA West Coast and Central, Mexico, Central America, Europe and Far East) Frequent trips abroad to visit the customers in the area of activity and participation in fairs (average of 9 trips per year). Countries visited: U.S., Mexico, Belize, Costa Rica, El Salvador, Nicaragua, Guatemala, Honduras, Panama, England, Germany, Greece, Cyprus, Italy, France, Czech Republic, Belgium, Netherlands, Lithuania, Latvia, Estonia, Spain. Organization of stands for display at fairs international (Surfaces - Las Vegas, Cevisama - Valencia, Coverings - Chicago and Orlando, Cersaie - Bologna, Tile & Stone Show - London). Marketing feasibility study and potential customers, sales, marketing, post-sales and maintenance of active clients. Involvement with suppliers of glazes for development of products and exclusive lines for major distributors. Trips together to agents residing abroad. Full Export Wizard - Commercial and Operational (Americas, Europe, Africa, Asia, Oceania) Daily contact with customers and staff from worldwide Analysis of exploration of markets to check the feasibility and inserted the company's products into a new market potential to be explored (Sweden) Experience in international logistics. Frequent contacts with shipping agents, customs agents, terminals, ports. Issuance of documentation and analysis of export license credit. Selection and submission of samples Request for review of export credit, closure of exchange, processes of ACE, ACC, PROEX, Contact with national and international banks.

Customer Service Direct assistance for the business managers and representatives. Controling and monitoring of transport and logistics, supervising the activities of the general cargo