Associates Degree in Transportation Logistics CCAF

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Order Management and Contract Specialist - Customer Service Operations at Philips

Military & law enforcement

Hardworking and self-motivated veteran with a variety of experience working in team-focused environments. Delivers customer focused service by creating collaborative relationships internally and externally. Demonstrates time-management skills and practical problem-solving abilities. Analyzes challenging business problems and articulates solutions in a clear and meaningful way.

• Serve as a first line supervisor of airmen and daily missions for the Logistics Readiness Squadron.
• Support ongoing missions through the transportation of cargo onto military aircraft.
• Analyze travel documentation for validity and accuracy; process flight orders regarding passengers and cargo.
• Identify appropriate palletization methods utilizing logistics knowledge for various Department of Defense
equipment.
• Supervise and lead On the Job Training and Career Development Courses offered to new airmen. Served as a
mentor to new airmen.
4813 Kentucky Avenue Nashville, TN 37209 • (601) 260-7239 • atlittle90@gmail.com

Air Transportation Craftsman E-5 Staff Sergeant

• Coordinate and administer all phases of LIFE Solutions orders from quote processing to delivery.
• Act as a liaison between factories and vendors to resolve any related contracting and or shipping issues.
• Utilize critical thinking to ensure compliance with a appropriate laws, regulations and corporate policies.
• Build winning partnerships with sales and other internal teams to ensure continuous alignment with joint goals
and objectives.
• Additional roles: Training documentation team lead, SPO59B order manager and Daily management team
lead.

Contract Specialist - Customer Order Management

Responsible for a portfolio of Mid-Western based accounts by managing end-to-end global order management
and logistics process flow to ensure timely delivery of Cummins engines and components.
• Assist customers to forecast part demand through the supply chain and inform them of what shipments can be
released early/on agreed date and re-allocate parts to fulfill orders.
• Resolve all escalated internal and customer inquiries and order exceptions; ensure prompt and accurate resolu-
tion for order queries, order modification, parts availability/sourcing, plus research to resolve credits/debits and quality issues.

Supply Chain Representative

• Supervise the management of the 172nd Government Travel Card Program, which includes the verification of certification, audits of squadron spending, and proper segregation of duties.
• Monitor and maintain open contract bids for procurement opportunities with civilian contractors.
• Identify strategic partnerships for open projects, draft contract agreements for selected bids, and facilitate cus-
tomer service.
• Oversee the execution of contract agreement both internally and externally through the delivery of services
and disbursement of contractor payments.
• Update and maintain contract close out documentation within PD2 system to ensure completion of services.

Contracting Specialist E-5 Staff Sergeant

Find out detailed information about Drew Little, Order Management and Contract Specialist - Customer Service Operations at Philips in Nashville metropolitan area, Tennessee

Drew Little: Order Management and Contract Specialist - Customer Service Operations at Philips in Nashville metropolitan area, Tennessee

Drew Little

Birmingham-Southern College

Community College of the Air Force