duc nguyen: in garden grove, CA
duc nguyen
garden grove | United States
Skills
No information
Interests
No information
Industries
Tech
Work experience
KMG Import
Service Technician | 07/2015 - 09/2015
• Diagnose and repair or make recommendation for replacement of all returned units.
• Update appropriate documentation regarding return merchandise authorizations.
• Communicate via email with customers and end-users.
• Provide reporting data as necessary.
• Help to contribute to process improvement.
• Assist in voice/phone communication with customers and end-users.
Matrix Aviation Services
Passenger Service | 05/2013 - 06/2015
• Ensured flights are created and in a suitable state for passenger check-in.
• Ensured flights are closed out and reconciled correctly in a timely manner.
• Ensured contractual requirements and company policies are consistently met.
• Maintained flight and events logs, air crew flying records, and flight operations records.
• Maintained and issues flying regulations and pilots and flight crew's information file.
• Liaised with internal departments and external agencies as necessary.
Follett Bookstore
Cashier | 10/2009 - 03/2010
• Helped customer find their textbook.
• Inventoried textbooks.
• Reported sale statement to manager.
Netcom Services
Service Technician | 05/2006 - 06/2007
• Trained to fix hand-held GPS device.
• Refurbishing Sirius radio devices.
• Deactivate satellite radio service.
• Taught to report problems