Dylan Jones: in Tustin, CA

> Gained the top grossing client in the highest margin market segment in company history within my first 3 months. > Created and executed creative sales plans to increase revenue with current clients and reach new customers. > Cultivated and managed a portfolio of 25+ key accounts, resulting in a 12% increase in client retention. > Fostered client relationships and ensured their needs were exceeded. > Assist in maintaining inventory levels and coordinating production workflow.

> Scheduling of subcontractors according to project timeframes. > Conducting weekly safety meetings with subcontractors to conform with OSHA standards. > Supervise progress on projects starting with prints/specs all the way to closeout packages and tenant occupancy. > Documentation of daily work progress including detailed written reports and progress photos. > Attending job walks for projects to be bid; gathering of information and building relationships with potential future clients. > Effectively executed schedules on multiple projects to ensure timelines were met and completed according to the budget. > Successfully brought five tenant improvement projects, in both the private and public sectors, to completion within 3 months. > Managed constructions projects with budgets ranging from $100k-$800k.

> Employee acquisition, training and management > Maintaining fleet vehicles and coordinating moving crews > Assisting branch owner in finances and marketing > Working with crews on-the-job

> Lead Generation – building relationships with current/potential customers > Staff Management – delegation of tasks, organizing schedules, regulating safety rules > Formulating creative plans for store sales to increase customer traffic > Inventory Control – weekly cycle counts, product level maintenance/ordering

> Maintain company branding of 2 high traffic sections of the store > Assisting other team leads in their respective sections > Collaborating with management team to maintain store sales

> Oversight of merchant accounts and keeping regular customers in good standing - Helped store have most successful year in its history > Head of Customer Service management > Social Media Coordinator – Grew company Facebook traffic by 50% in 6 months

Creating an energetic and comfortable environment for customers, students and faculty while preparing quality coffee and tea based drinks and food.