Edgar Delgado: Suit specialist sales assistant in London, LND

• Sales assistant • Achieve individual sales targets and be aware of store sales target • Advice customers and aid them in finding the adequate suit, in terms of fitting, size and occasion. • Use of computer systems and fill in paperwork.

• Build relationships in stores with customer, using client books CRM software • Meet individual and team sales targets. • Provide advice to and suggesting products to luxury customers to suit their needs, specially focus on luxury brands and valuable items. • Build relationships in stores with customer, using client books CRM software

providing advice to and suggesting products to luxury customers to suit their needs, specially focus on luxury brands and valuable items. • Stock management operations based with SAP system and CRM. (Updating stock movements) • Build relationships in stores with customer, using client books CRM software • Meet individual and team sales targets. • Make sure unsold goods are returned to the right departments • Comply with store security procedures such as payment, packing and collection • Use of computer systems and fill in paperwork. April 2015- June 2016 • I took some time off to acquire more knowledge in the financial world, by completing different distance and online courses for business and administration and customer service and college coaching.

(Temp) • Counting and balancing money local and foreign currencies on regular and daily basis, providing change to tills and also collecting money from giro vending machines and sorting by nominations, input invoices into the system and scan all posted documents • Liaise with suppliers, warehouse and other members of staff to resolve queries and raise debit notes • Deal with stock difference by liaising with the warehouse staff and the merchandising department • Reconcile supplier statements daily • Organizing documents, dockets coming from tills every day. Responsible in charge of money handling - from money transports and providing change for the registers, to daily account reconciliation and notes verifications. Also inform, train and update employees on cash procedures and store routines, while occasionally assisting your colleagues on the store floor collecting the floats to be processed

• Administrative Assistant at Financial Conduct Authority, Administrative support functions to the Central Support Team working with Tardis, Cognos, Ona, SIS, Chrysalis and GABRIEL Systems, performing and updating Clients database. • Logging and data capture of all applications and notifications within an agreed timescale • Challenging existing procedures/ways of working, identifying improvements to increase efficiency and effectiveness of business process. • Handling Confidential Information. • Dealing with telephone calls, e-mails, letters and verbal requests to/from the manager, ensuring they are followed up and responded to within deadlines.

• Achieve individual sales targets and be aware of store sales targets. • Stock management operations based with SAP system and CRM. (Updating stock movements). • Connect with clients and cultivate the relationship in a personalized way to establish and maintain my relationship • Be perceptive of customers' needs, actively listening and showing enthusiasm for the product and brand. • Proactively develop the sale by selecting an appropriate range of options for the customer, providing excellent, product knowledge. • Ensure customer loyalty by concluding the sale, quickly and efficiently processing purchases at the till. • Be aware of all services available and ensure all service policies are followed to provide customers with a consistent global experience, actively participate in staff training sessions. • Follow company visual guidelines and policies in executing floor sets and maintain the visual standards. • E-commerce, Purchase Orders, invoice, transfers in and out between flag ship stores and worldwide stores, carrying cycle counts • Management of 8,000-12,000 items of stock. • Sole responsibility for receiving and uploading daily deliveries on a specialist SAP system. • P.O. (Purchase Order) generation for stock transfers to international stores. • Stock transfer control between UK stores via SAP system. • Receiving sale-in stock in preparation for sales. • Coordination of customer and stock repairs. • Carry out regular store visits and propose actions.