Eduardo (Duda) Coelho: Valet in San Diego, CA

• Provided full parking services to customers • Served as lead valet • Trained personnel to perform valet duties • Performed parking lot audits throughout shift • Coordinated an orderly overflow of arriving and departing traffic

Manages customer service, ensuring their positive experience, achieves sales and margin goals, maintains business to business relations and implements business operations. • Train and develop employees to create an ’ownership’ culture with focus on sales and customer service. • Awarded region’s top 5 in overall sales Q4/2013. • Fleet management and planning daily. • Manages key account activities including inventory, returns and billing. • Growth of 125% on bottom line profitability in a 3-month period. • Responsible for office operations & introduction of dual branding (Hertz/Thrifty) & 24/7 services.

Managed marketing and sales relations, company accounts, production, and prepared financial statements. Managed company overall operations including ordering, invoicing and management of accounts receivable and payable. •Boosted company sales by 25% within 2 years. •Managed online sales, marketing and social media. •Planned, coordinated and managed profit and non-profit events, including Nexus Surf and SurfAid International, as well as fundraisers, tradeshows, wholesale and retail clinics, surfboard demos and educational touring and training. •Led all domestic and international logistics. •Coordinated and implemented customer and retail training programs in warehouse / surf shops. •Positioned the company within a price point that works in the current economy, but remains high due to the product’s superiority. •Performed translations of videos and articles for press releases and e-mail campaigns.

Provided key client account management that included cruises and a US television channel and the 5 individual Brazilian designers whose work they purchased. Ensured inventory availability, quality control and product tagging in alignment with the station’s requirements. Analyzed and presented findings of sales reports to the Brazil Imports President. Planned and managed the company’s tradeshow participation. •Managed customs shipment clearance, tracked invoices, returns and payments in collaboration with the station’s Accounting Department. •Enabled seamless communication during business processes by employing Portuguese language skills. •Stabilized profit margin and maintained strict product control by employing extensive organizational abilities.

•Translated software and documentation for global distribution. •Conducted quality assurance, and participated in software release and distribution.

•Translated the web site and software used for quality assurance in the telecommunication market.

•Partnered in strategic planning sessions related to China exports. •Facilitated revenue development by performing market research and competitor pricing analysis.

•Conducted research and analyzed public issues, agencies and organizations for the Governor’s office.

•Directed all camp activities. •Owned responsibility for maintain a safe and enjoyable atmosphere. •Honored with Umbata, an award for being the YMCA’s best camp leader.