Associate degree in Fashion Merchandising

Merchandise Manager | LV Ornaments

Top Management

High-performing professional with more than 14 years of experience delivering high-impact responsibilities in information technology, merchandising & hospitality industry. Skilled in developing strong internal & external relationships to facilitate collaborative achievement of high-priority goals. Confident in ability to thrive in a remote setting & leverage skills in merchandising strategies, customer service & website management, sales & marketing efforts to enable team success. Committed to lifelong learning and going the extra mile to contribute and accelerate continuous improvement.

*	Hands on experience on managing CMS/CRM that enhanced productivity, improved business relationships, and grew company's merchandising goals
*	Managed the merchandising & design of the retail shop environment including its layout area, product display, price reductions, location, stock promotion and budget in compliance of handling inventory supplies
*	Engaged website quality customer communication via calls, email, live chat, phone, & social media that promoted online store visit to 25%
*	Created website strategies that improved website traffic to 60% on the first 6 months of collaboration
*	Influenced new sales strategy (B2B) that aligned with business goals and objectives, resulting in a 35% increase in revenue
*	Raised online and shop client satisfaction from 35% to 75% on the first quarter starting the position
*	Analyzed data and trends that predicted high sales and profit performance in different ranges
*	Penetrated key marketing functions to produce marketing strategies like landing pages (email Marketing) MailChimp, Google Analytics, Ad Words, A/B testing, PPC, Facebook and Instagram campaigns that initiated to 17% improvement in conversion rate
*	Partnered with marketing developers for utilizing SEO and social media marketing strategies that reached high number of followers across all social media applications and escalated sales to 50%
*	Identified ways to improve website user experience that converted in-store prospects into online customers
*	Provided continual support to a small team of 3 members that saved 50% hiring costs and 2% attrition rate

*	Contributed profitability of the store with merchandise handling, replenishment, and inventory control efforts for 3 years
*	Created forecast trend projection that brought in 55% more sales in 3 years
*	Collaborated and carefully studied the floor plans and contact prints with the merchandising team to successfully implement great aesthetics

Merchandising Manager | ZARA/Bershka

Find out detailed information about ela chavez, Merchandise Manager | LV Ornaments in Las Vegas

ela chavez: Merchandise Manager | LV Ornaments in Las Vegas

ela chavez

BROOKDALE COMMUNITY COLLEGE

UNIVERSITY OF SANTO TOMAS