Elizabeth Vieyra: in West Covina, CA

• Contributed creative ideas that drove sales through merchandising and visual displays. • Updated marketing signs and executed marketing promotions effectively. • Analyzed daily conversion, inputted store data, and prepared weekly business reports. • Ensured the store achieved all sales and comparable sales plans. • Managed store shrink and coached team to achieve maximum results.

08/10-07/14 Server • Provided excellent customer service to a diverse group of clients, including VIP guests. • Maintained a positive and energetic attitude in a fast pace environment. • Handled high amounts of cash and credit card transactions. • Developed strong communication and team-building skills. 07/08-08/10 Hostess • Communicated with all levels of staff and management in order to control the flow of the restaurant. • Answered phones and transferred calls to appropriate departments. • Engaged with guest as a brand ambassador to increase brand awareness. • Distributed menus, concert calendars, and promotional content.

• Created e-blast announcements for foundation room members through e-cal. • Used HTML in Zebra to update Houseofblues.com. • Engaged in and monitored social media platforms. • Developed fan advisories to promote special perks and deals. • Organized venue collateral, in-house flyers, and promotional materials. • Brainstormed marketing strategies for special events.