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Regional Account Manager, Pharma

Accounting & Finance

Interested in a position where I can utilize my creativity within project development, account management and add to the bottom line with sales growth both organic and new accounts.

My interpersonal skills, tenacity, integrity and passion are the pillars of my professional success. 

I welcome the opportunity to learn more about the open position. 

North American Region	March 2019 - Present

Amcor Flexibles Healthcare North America is a flexible packaging manufacturer that offers a wide variety of laminates and blister packaging to the pharmaceutical industry.

Regional Account Manager, Pharma
• $15 million territory coverage throughout the United States and Canada
• Develop strategies for global accounts and deploy action plans for target achievements
• Create and enhance strong relationships with customers in order to achieve and exceed targets
• Work with diverse teams across different time zones
• Ability to handle multiple tasks and projects simultaneously
• Work creativity and analytically to solve complex problems
• Ensure quality and excellence in operations, R&D, and customer management (internal and external)

Key Accomplishments:
• Driving new project development within 9 months increasing sales by $500K
• Reset failing client relationship saving $2.3 million in sales and ensuring long-term client loyalty
• Consistently strengthening relationships with clients to solidify and grow existing business
• Developed a pricing strategy to better align with customer operations yielding greater efficiencies and customer satisfaction

Mid West and Western Region	July 2015 - March 2019

Plastube North America is a tube manufacturer that offers a wide variety of tube structures and high-end
decoration and design. Primary tube markets include: Pharma, Personal Care, Industrial, Food

Regional Business Development Sales Manager
• Territory coverage United States, west of the Mississippi River
• Grew business by 15% including existing accounts and new clients within 12 months
• Maintained an active pipeline for future business and growth
• Leveraged interpersonal skills and industry expertise securing customer loyalty and long term contracts
• First to win new business on the new digital press
• Provided subject matter expertise to trouble shoot and resolve component challenges

Key Accomplishments:
• Exceeded 2017 sales quote by $2MM and doubled overall business within 2-1/2 years
• Developed new personal care accounts and secured a 2 year contract; estimated annual vol. 500k+ units
• Opened new Pharma accounts with annual volume of 3mm units
• Promoted tube training in support of business development

Regional Business Development Sales Manager

Western Region	Nov 2014 - June 2015

Crown Holdings is a leading supplier of metal packaging. The Metal Closure Division services the following
markets: Food and beverage, metal tins for gaming, confections, retail, cookies, tea and capping equipment.

Senior Account Manager
•  Managing National Accounts and Distributors throughout the western region for metal closures, specialty
packaging and capping equipment
• Educate customer base on steel manufacturing process, industry trends, Prop 65 laws
• General account management, i.e. forecasting, accounts receivable, problem solving and avoidance

Key Accomplishments:
•	Secured 2.5 mm units of new business across 3 separate accounts
•	Scheduled 7 meetings in 2-1/2 days; demonstrated ability of prospecting, planning and coordination
•	Finished at 102.5% to plan in Q1-2015

Senior Account Manager

Los Angeles, CA	Oct 2011 - July 2014

Silgan Plastics is a premier manufacturer of plastic components globally, i.e. extruded tubes, bottles, closures,
aluminum cans for the healthcare, food, personal care and household/industrial markets.

Sales Account Manager
•  Met and exceeded customer priorities & initiatives in the extruded PE tube industry
•  Developed strong customer relationships throughout direct and distributor customer base
•  Managed and maintained accurate forecasts and reporting via CRM; Monthly pipeline reporting
•  Created and implemented account plans specific to customer needs
•  Networked and prospected to penetrate new business in west coast territory
•  Collaborated with several internal and external departments to provide innovative solutions and execute
customer concepts that were beyond existing capabilities
• Increased sales with complex project opportunities which required stability testing, i.e. OTC products
• Performed annual business reviews with clients in Procurement, Operations and Packaging departments
• Broad knowledge of industry trends, i.e. speed to market, quality, innovation, differentiation
• Oversaw quality issues to ensure proper and fair resolution

Key Accomplishments:
•	Rebuilt business relationships with key accounts and grew business by $500K in first year
•	Led a cross-functional team on cost saving initiatives and packaging improvements
•	Facilitated and managed an innovative, sustainable tube & closure package from concept to commercialization

Sales Account Manager

Find out detailed information about Ellen Miller, Regional Account Manager, Pharma in Avon, CO

Ellen Miller: Regional Account Manager, Pharma in Avon, CO

Ellen Miller

Montclair State University