Ellen Miller: Regional Account Manager, Pharma in Avon, CO

North American Region March 2019 - Present Amcor Flexibles Healthcare North America is a flexible packaging manufacturer that offers a wide variety of laminates and blister packaging to the pharmaceutical industry. Regional Account Manager, Pharma • $15 million territory coverage throughout the United States and Canada • Develop strategies for global accounts and deploy action plans for target achievements • Create and enhance strong relationships with customers in order to achieve and exceed targets • Work with diverse teams across different time zones • Ability to handle multiple tasks and projects simultaneously • Work creativity and analytically to solve complex problems • Ensure quality and excellence in operations, R&D, and customer management (internal and external) Key Accomplishments: • Driving new project development within 9 months increasing sales by $500K • Reset failing client relationship saving $2.3 million in sales and ensuring long-term client loyalty • Consistently strengthening relationships with clients to solidify and grow existing business • Developed a pricing strategy to better align with customer operations yielding greater efficiencies and customer satisfaction

Mid West and Western Region July 2015 - March 2019 Plastube North America is a tube manufacturer that offers a wide variety of tube structures and high-end decoration and design. Primary tube markets include: Pharma, Personal Care, Industrial, Food Regional Business Development Sales Manager • Territory coverage United States, west of the Mississippi River • Grew business by 15% including existing accounts and new clients within 12 months • Maintained an active pipeline for future business and growth • Leveraged interpersonal skills and industry expertise securing customer loyalty and long term contracts • First to win new business on the new digital press • Provided subject matter expertise to trouble shoot and resolve component challenges Key Accomplishments: • Exceeded 2017 sales quote by $2MM and doubled overall business within 2-1/2 years • Developed new personal care accounts and secured a 2 year contract; estimated annual vol. 500k+ units • Opened new Pharma accounts with annual volume of 3mm units • Promoted tube training in support of business development

Western Region Nov 2014 - June 2015 Crown Holdings is a leading supplier of metal packaging. The Metal Closure Division services the following markets: Food and beverage, metal tins for gaming, confections, retail, cookies, tea and capping equipment. Senior Account Manager • Managing National Accounts and Distributors throughout the western region for metal closures, specialty packaging and capping equipment • Educate customer base on steel manufacturing process, industry trends, Prop 65 laws • General account management, i.e. forecasting, accounts receivable, problem solving and avoidance Key Accomplishments: • Secured 2.5 mm units of new business across 3 separate accounts • Scheduled 7 meetings in 2-1/2 days; demonstrated ability of prospecting, planning and coordination • Finished at 102.5% to plan in Q1-2015

Los Angeles, CA Oct 2011 - July 2014 Silgan Plastics is a premier manufacturer of plastic components globally, i.e. extruded tubes, bottles, closures, aluminum cans for the healthcare, food, personal care and household/industrial markets. Sales Account Manager • Met and exceeded customer priorities & initiatives in the extruded PE tube industry • Developed strong customer relationships throughout direct and distributor customer base • Managed and maintained accurate forecasts and reporting via CRM; Monthly pipeline reporting • Created and implemented account plans specific to customer needs • Networked and prospected to penetrate new business in west coast territory • Collaborated with several internal and external departments to provide innovative solutions and execute customer concepts that were beyond existing capabilities • Increased sales with complex project opportunities which required stability testing, i.e. OTC products • Performed annual business reviews with clients in Procurement, Operations and Packaging departments • Broad knowledge of industry trends, i.e. speed to market, quality, innovation, differentiation • Oversaw quality issues to ensure proper and fair resolution Key Accomplishments: • Rebuilt business relationships with key accounts and grew business by $500K in first year • Led a cross-functional team on cost saving initiatives and packaging improvements • Facilitated and managed an innovative, sustainable tube & closure package from concept to commercialization