Emily Dureault: Ecommerce Operations Manager, AMS region in Long Beach, CA

As an Ecommerce Operations Manager for the AMS region I am responsible for managing and overseeing a diverse portfolio of active sportswear brands which operate on cross-functional platforms and initiatives. My main primary goal is to ensure the day-to-day operational management across all ecommerce processes; systematically and physically while collaborating with ecommerce IT, customer experience, product, merchandising, CRM, inventory control and multiple 3PL warehouse teams on a daily basis. I am proficient in OMS and WMS platforms. Skills: Logistics Management Leadership Organization Skills Root Cause Analysis Employee Relations Microsoft Office Enterprise Resource Planning (ERP) Microsoft Excel Strong problem-solving skills Familiarity with leading ecommerce platforms Troubleshooting Skilled Multi-tasker Cost-Benefit Analysis

As an employee with a dual title I wore many hats and collaborated with all departments. Two of my main strengths are time management and multi-tasking. Below are some examples of my main job duties: • Managed a portfolio of 50+ long-term wholesale accounts. Met weekly with East and West coast sales reps to analyze sales needs and identify new business opportunities. • Accountable for overseeing and enhancing the customer service and overall experience for e-commerce operations. • Implemented a structured approach to oversee and coordinate physical warehouse operations on a day-to-day basis. • Coordinated with vendors and logistic teams to ensure overseas goods delivered on time. • Oversaw and maintained precise inventory levels through regular cycle counts and managed end-of-year inventory count.