Eric Hartman: in Rancho Cucamonga, CA

Supported IT infrastructure for offices, studios, construction offices, and sales offices throughout Southern California. • Installed and maintained PCs, network infrastructure, and touchscreen kiosks in over 60 sales offices and studios • Managed network and PC environment in two division offices with over 70 end-users • Acted as IT liaison during migration from company-owned cell phones to a BYOD environment • Leveraged Aruba VPN concentrators to set up network infrastructure in remote construction trailers • Deployed a refresh of Dell touchscreen tablet hardware to remote construction users

Managed the IT environment for an administrative office and large-scale manufacturing operation. • Designed and implemented global infrastructure to support iOS mobile devices -- iPad, iPhone, McAfee EMM • Administer user accounts in Active Directory and mailboxes in Exchange 2010 • Supported Nortel Option 11 PBX • Managed 10 server environment -- HP Proliant, Windows Server 2003/2008, Microsoft SQL • Maintained daily server backups – CA ArcServe • Provided excellent customer support for office and production environments

Provided IT management, support, and consultation to small business clients and potential clients. • Designed and implemented server solutions based on client needs • Installed and maintained Sonicwall firewalls • Supported customer issues on various workstation platforms and software – Windows XP/Vista/7, Full Circle, Google Apps, Gmail, Office 2007 • Supported full-range of mobile devices – Windows Mobile, Android, iPhone, Blackberry

Administrated the IT infrastructure and provided desktop support for a branch office. Supported desktop, laptop, and servers running Windows and Mac platforms. • Administered VoIP phone system – Cisco CallManager, Cisco Unity Messaging • Engineered and implemented virtualization infrastucture – Microsoft Hyper-V • Created Windows Server Update Services and Symantec Antivirus infrastructure • Managed Exchange Server 2003 environment for branch office

Managed the IT infrastructure for a region encompassing seven branch offices, covering 300 – 400 users. Acted as liaison between corporate IT and branch management.