Bachelor of Science in Information Science and Technology

Desktop Support Specialist

Specialist & Consultant

I support the computer systems located within Jackson Hewitt franchises across the country.
? Problem solve any tech related problems within the franchises.
? Exceed customers expectations while increasing their offices effectiveness.
? Write technically guides for customer and user related knowledge.
? Mentored and trained new employees.

I supported the computer systems of Sarasota County government for over 2,000 users.
? Wrote knowledge articles regarding new discovered issues.
? Adapted to new needs of clients.

Application Specialist

Executed all aspects of IT for the corporate office, as well as 8 golf courses and 8 HOA communities.
? Wrote digital content for multiple websites.
? Managed social media aspects for the organization including Facebook.

IT Specialist

Find out detailed information about Eric Napolitan, Desktop Support Specialist in Sarasota, FL

Eric Napolitan: Desktop Support Specialist in Sarasota, FL

Eric Napolitan

University of Central Florida

University of Pittsburgh