Eric Tillman: Senior Copywriter in Las Vegas, NV
Eric Tillman
Senior Copywriter
Las Vegas | United States
Skills
No information
Interests
Anime
Reading
Gaming
Python programming
Manga.
Work experience
Zappos.com, Inc.
Senior Copywriter | 10/2015 - Current
• Completed all listed Copywriter expectations.
• Developed product description templates and guidelines for department use.
• Provided training to new hires to the Content department and members of related internal teams.
• Participated in interview and hiring process.
• Participated in teams focusing on improving SEO practices throughout the department as a whole.
Concepts International LLC
Copywriter | 10/2019 - 09/2020
• Writing SEO-rich and detailed descriptions of high-end performance brands, and demonstrating a deep knowledge of the industry as a whole.
• Daily use and experience with the Shopify eCommerce platform.
Zappos.com, Inc.
Copywriter | 12/2013 - 10/2015
• Wrote SEO-rich, highly detailed copy, including product descriptions, brand page text, and on-site marketing initiatives
• Corrected errors between catalog and inventory by liaising between external vendors and Zappos warehouse teams.
• Maintained strong relationships with vendors through trade show attendance and regular communication in order to provide thorough, accurate product information.
• Maintained strong relationships with internal customers including Merchandising, Customer Loyalty Team, Legal, and Photo Studios.
Zappos.com, Inc.
Customer Loyalty Team & Resource Desk | 08/2012 - 12/2013
• High-end customer service in an eCommerce setting with a focus on team leadership, internal troubleshooting, and customer deescalation.