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Operations

Director of Operations | Driving Efficiency, Growth & Team Excellence

Logistics, Shipping & Operations

Seasoned operations leader with over 20 years of experience in retail and operational management, overseeing functions across manufacturing, purchasing, installation, sales, marketing, design, logistics, and warehousing. Proven ability to drive process optimization, enhance productivity, and ensure financial stability through strategic forecasting, budgeting, and labor cost control.

Committed to fostering a culture of accountability and empowering teams to exceed expectations, with a strong focus on delivering exceptional client results. Adept at leveraging expertise in customer relationship management, cross-functional collaboration, and sales strategy to support sustainable business growth.

• Oversaw operations of manufacturing, purchasing, installation, sales, marketing, design, logistics, and warehousing departments at Source Communications.
• Identified and implemented strategies to maximize sales growth and improve business efficiency.
• Managed employee productivity, controlled labor costs, and led forecasting and budgeting efforts for financial stability.

Director Of Operations

• Managed and updated the DSD business forecast, analyzing sales reports and key account performance to adjust objectives and achieve sales targets.
• Led marketing materials development, promotional campaigns, new product launches, and ensured smooth logistical operations of all DSD routes.
• Provided coaching and support to address operational challenges and actively engaged with regional and corporate customers to maintain business relationships.

Director of DSD

• Led a team of Market Sales Managers to optimize product sales and distribution, driving profitability and market share growth.
• Developed strategic account plans for national and regional accounts to increase sales and market penetration.
• Monitored market activities to implement cost-effective strategies for volume and profitability growth.

National Sales Director

• Managed a team of employees across 30+ locations in northern Colorado and southern Wyoming, focusing on product placement and merchandising displays.
• Oversaw district profit and loss, successfully increasing profitability while reducing operational expenses.
• Conducted thorough reviews of employee inventories and orders to ensure accuracy and compliance.

District Manager

• Managed daily business operations for multiple locations, overseeing profit and loss, sales, customer service, and team development.
• Supervised sales, inventory management, cash reconciliations, and customer services to ensure high-quality goods and services.
• Trained staff on handling complex sales scenarios and provided ongoing guidance to improve performance.

General Manager

• Directed daily business operations for 13 diverse store locations, optimizing merchandising and POS systems.
• Recruited, onboarded, and mentored high-performing personnel, fostering a culture of growth and engagement.
• Strengthened client relationships to enhance brand loyalty, leveraging targeted incentives for increased sales.
• Managed HRIS/HRMS systems and addressed union disputes and contract negotiations.

Store Manager

• Managed a portfolio of 225 on-premise accounts, generating over $4.5 million in annual revenue.
• Successfully planned and executed multiple promotional activities, enhancing brand visibility and driving customer engagement.
• Increased co-op advertising initiatives by fostering partnerships with media outlets to maximize promotional reach.

Account Manager

• Oversaw operations at two store locations with annual sales volumes of $30-50 million.
• Recruited, mentored, and developed employees to promote to management roles.
• Designed schedules to optimize staffing levels and analyzed merchandise for inventory turnover.
• Cultivated a positive work environment to enhance productivity and reduce turnover.

Executive Team Leader

• Managed sales, inventory, customer service, and vendor relations at The Home Depot in Greater Detroit Area.
• Led employee evaluations, training, and development to ensure a high-performing work force.
• Oversaw merchandising, forecasting, and cash handling, resulting in increased store profitability.

Department Sales Manager

Find out detailed information about Erik Boehm, Director of Operations | Driving Efficiency, Growth & Team Excellence in Denver metropolitan area, Colorado

Erik Boehm: Director of Operations | Driving Efficiency, Growth & Team Excellence in Denver metropolitan area, Colorado

Erik Boehm

Colorado State University Global

Oakland University