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Supply Chain Manager

Logistics, Shipping & Operations

-Successfully devised and implemented local, district and regional sales plans exceeding company expectations

-Increased profitability by effectively managing the largest rental fleet in Los Angeles

-Achieved CEO commendation and company service awards for outstanding customer service, sales and profitability

-As a Senior Center Manager for FedEx Office I have been successful in meeting several metrics and sales goals within the region.  Named a member of the district audit certification team, I have been able to develop a mentorship program for new managers aiding in their development.   I have a consistent track record of sales excellence within the district and most recently have earned national recognition for top placement in a sales based contest. 

-As a manager at the world’s largest rent-a-car location, I have had plenty of hands on experience in a number of areas: Operations; Sales/Marketing; Client liaison; and relationship selling within the community.

I have an outstanding track record of increasing revenue.   My first year at Advantage Rent-a-Car, I increased revenue by 85% and doubled volume. Notably, I have successfully taken a start-up company from a vision to a reality.

Training and coaching experience includes annual “Right to Know” training, customer service and counter sales coaching, “Front-Line leadership” as well as new hire orientation.

My interpersonal skills are excellent and my competitive nature is unmatched.  The opportunity of a new challenge is one I look forward to.  An investment in my experience offers you an immediate return and a continuing opportunity to obtain the kind of results I have achieved for others.

•	Provide oversight and guidance to the Avis and Budget Maintenance and Damage operations
•	Partner with operations management team to develop and implement programs, practices and solutions to attain business objectives
•	Manage automotive damage and repairs
•	Manage vendor relationships to verify that vehicles are repaired in accordance with damage appraisals and ensure all repairs are properly documented in accordance to company standards.
•	Review and submit proposals to/from vendors to ensure the timely turnaround of damaged vehicles in the most cost-effective manner
•	Make recommendations on the development and implementation of new policies and procedures relating to the Supply Chain function


•	Facilitate fleet logistics and operations of multi-state locations
•	Support and assist location managers in achieving optimal performance
•	Serve as liaison between senior management and branch managers
•	Create and execute action plans to drive revenue and maintain profitability

Operations Manager

Custom Center Sales Manager-Penske Cadillac/Buick/GMC
•	Strategic planning skills used for developing and executing a short and long-term sales plan expanding and building market presence and customer base
•	Promote Vogue products, sales and service inside a new car multi-brand dealership
•	Manage multiple sales channels within Dealership group

Custom Center Sales Manager

•	Achieve company objectives for sales and profit performance within the Center Network
•	Direct supervision of  16 team members, including responsibility for: Hiring of all team members and assistant managers and monitoring new hire orientation procedures 
•	Train and evaluate the efficiency and productivity of team members by establishing performance standards and objectives; conducting regular Operations Reviews and Performance Appraisals and making recommendations for wage increases and promotions
•	Monitor and direct marketing activities in and out of center to achieve sales objectives

Senior Center Manager

•	Direct P & L over multiple profit centers
•	Direct responsibility for 10-16 locations in multiple counties and states
•	Achieved $6 mm+ annual sales
•	Responsible for employee development, quality control, production scheduling and cost analysis

Regional Manager-Southern California

Daily operational responsibilities for company's largest operation:
Fleet Management; Operations; Sales; Training/Coaching; Full service
bussing dept; Yield/Revenue management; Operate Payless Car Rental
franchise within the same operation

City Operations Manager

•	Outside sales and account acquisition
•	Supervised  2 Area Managers and outside sales force
•	Achieved several company sales honors.  
•	Direct supervision of all centers, including responsibility for sales, productivity, inventory control and SQAMD regulations

Division Manager

Oversee sales and operational success for Los Angeles County.  8 locations, $2mm+ revenue.  Duties included creating growth and expansion opportunities via strategic alliances.  Fleet management, sales training/coaching, B2B sales/marketing, account acquisition, property acquisition and employee development.  Replacement rental market.  Achieved sales award for highest grossing area

Area Sales Manager

: Oversee all of the personnel and operational functions of an airport location. Responsible for managing a unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling customer issues and requests, and training new personnel. In addition, responsible for the rental fleet at the location and the staff that maintains it. Awareness of daily and hourly reservation and return counts, vehicle make and model availability, preventive maintenance schedules, etc.

Station Manager

Find out detailed information about Ernie Johnson, Supply Chain Manager in Santa Clarita, CA

Ernie Johnson: Supply Chain Manager in Santa Clarita, CA

Ernie Johnson

Pacific Western University

Regis University