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Senior Operations & Transformation Executive | Strategic Consultant | MBA

Logistics, Shipping & Operations

Results-driven senior executive and consultant, with over 20 years of visionary global leadership across a wide-range of industries including pharma, software, apparel, power, manufacturing, retail, and food and beverage. Deep consultative expertise in evaluating business opportunities in order to develop planning and tactical execution of strategic high impact initiatives to improve business operations and attain increased growth and financial performance.
Professional Industrial Engineer with an MBA in Business Administration and Marketing, Masters in Integral Logistics. SCOR certified by the APICS Supply Chain Council. Trilingual in English, Spanish, and French.

CORE SKILLS

Ability to Lead Change:

•	Develop and Implement Organizational Vision: Incorporate it into the organization’s core values.
•	Change Management: Inspire and influence others, bridging and working across organizational boundaries and effectively aligning teams to deliver sustained excellence.
•	Communication: Drive successful employee engagement, processes, and complex projects by providing clear, consistent, and authentic communication.

Business Acumen:

•	Strategic Thinker: Trained as a consultant to detect strategic and tactical opportunities and design solutions.
•	Adaptable with strong information processing and decision-making skills.
•	Proven success delivering innovative high-impact projects and returning significant savings and ROI. Manage budgets of over $150M and teams of 300 employees.

Results Driven:

•	Team Builder and Servant Leader: Successful at building and retaining high-producing teams through robust communication, ongoing support, and developmental coaching to empower members to deliver outstanding results.
•	Process Management: Champion design, implementation, and refinements of SOPs to establish best practices.

Expertise in Operations:

•	Production: Planning, forecasting, demand, and supply planning (MRP).
•	Sourcing and Purchasing: Strategy, negotiation, partnership development, COGS, and margin optimization.
•	Supply Chain: Logistics, manufacturing, warehousing, distribution and traffic, footprint, and cost optimization.
•	Inventory Management: Distribution strategy, compliance, inventory control, and turns optimization.
•	Sales Operations: SOPs, store operations, order management, allocations, and service optimization.

•	In charge of US Operations – integration & growth.
•	Areas of responsibilities include Technical Design, Sample Room, Production, Supply Chain, Customer Service, Finance, Human Resources and IT with focus on supporting Sales and Product Development.
•	Launched Vendor Managed Program at Walmart for swimwear (Private Label), Intimate at Target, Active and Sleep at JC Penny and several off-price Accounts.
•	Launched the European brand Dorina in the US Market.

Chief Operating Officer

Apparel Manufacturing.
•	Repositioned the Brand launching near shore operation transitioning to US cotton and recycled fiber.
•	Created the Demand Planning Department and re-engineered processes resulting in improved forecasting (50% to 70% accuracy in six months), order management, and allocations (60% to 90% allocation rate in the first six months).
•	Re-designed the supply planning function and launched Just-In-Time inventory delivery and Lean manufacturing to achieve $11M cost reduction and 25% reduction in inventory, generating $50M in cash flow, reaching 98% fill rate.
•	Re-designed sourcing strategy function, launched near shore operations reducing lead time by 60%, moving from Asian-sourced fiber to US cotton.
•	Implemented the Inventory Management Department, resulting in a 30% inventory accuracy improvement.
•	Re-designed the QC function, improving raw material and finished goods quality by 20% in the first six months.

VP of Supply Chain and Transformation

Apparel Manufacturing.
•	Launched operations to support new businesses with Sam’s Club, Costco and Academy Private label, growing revenue in $500M per year.
•	Created the Supply Chain and Logistics Department with six major functions: Planning, order management, inventory control, logistics, distribution, and sales and operations planning.
•	Launched 700K square foot high-volume distribution network resulting in a 30% lift in growth, leading to Fambrands being recognized as “Vendor of the Year” by Sams Club and Academy.
•	Optimized business processes with the re-design and integration of Fambrand’s ERP to new operational processes for product development, sourcing, manufacturing, sales projections, planning, orders management, returns, and collections that contributed to a 25% reduction in supply chain costs ($16M per year) while supporting hyper growth.
•	Optimized the production and logistics function, creating a multi-disciplinary international management team dedicated to synchronize inbound and outbound flows reducing sourcing risks and boosting allocations by 40%.
•	Implemented order management and inventory control processes supporting domestic and international operations, resulting in real-time management, eliminating year-end inventory requirements and reducing shrinkage to less than 1% a year.

Vice-President of Supply Chain & Logistics

Apparel Manufacturing and Printing.
•	Launched operations to support Blanks manufacturing in Indonesia reducing sourcing costs in $14M per year.
•	Re-engineered supply chain operations for all business units to support growth, and improve quality, performance, and efficiency. With a budget of over $50M (100M units per year), successfully delivered $5M savings in the first year.
•	Created the customer service function. Implemented the order management process and delivered 33% improved fill rates for an aggressive, fast moving, global production and inventory management function.

Vice-President of Operations & Supply Chain

Fashion Apparel Manufacturing and Retail.
•	Launched Walmart “Miley & Max” joint-venture operations delivering an additional revenue of $3B.
•	Managed business operations for BCBG's domestic and international distribution and transportation business units with over 300 employees, an annual budget of over $30M, and traffic flow of over 100M units per year.
•	Redesigned cross-organizational processes to optimize performance, achieving cost per unit reduction of 50% in three years. Developed scalability and time-to-market improvements to support multi-platform content distribution.

Vice-President of Distribution

Fashion Apparel Manufacturing and Retail.
•	Launched Groupe Carrefour “Tex by MaxAzria” joint-venture operations delivering an additional revenue of $1B.
•	Business Assessment and Development: Assessed business operations, creating analyses and development plans for revenue-enhancing, cutting-edge services to improve and ensure in-store operations for 1,000 stores and partner-shops located in six countries (France, Spain, Belgium, Italy, Greece, and Portugal). Generated over $600M revenue per year.
•	Global Business Development: Recruited, developed, and led a management team of fifty-five operations specialists, managing planning and procurement, order generation, production planning, and Store operations with an annual operating budget of €6M.

Vice-President of Store operations, Planning & Procurement

Strategic Consulting in Supply Chain and Manufacturing.
•	Launched supply chain consulting operations based on SCOR methodology generating €50M per year new revenue.
•	In-demand Consultant to US and European companies seeking business strategy advising, revenue growth, cost reduction opportunities, process optimization, and expert guidance to evaluate and execute new business concepts.
•	Guided the unit from start-up through full-fledged operations by developing clear and effective organization structures, processes, and systems to successfully achieve aggressive financial objectives.
•	Grew revenues by over 200%, expanding the client base and negotiating multiple contracts.

Director of Operations - Consulting

Big Box Retail Operations.
•	Integrated Groupe Carrefour Mexico operations after acquisition generating $1.5B per year of additional revenue.
•	Developed import and distribution strategy, leading a cross-functional team supplying 150 big-box mall locations.
•	Refined operating model by devising and implementing a strategy to successfully centralize distribution, procurement and distribution, streamlining operations and reducing operating costs by $11M and procurement cost by over $30M in the first year.

Supply Chain Director

Strategic Consulting and Software Development.
•	Launched international operations and “Suite Storeflow” in joint-venture with IBM generating $150M per year of additional revenue.
•	Implemented and developed operations in the Mexico marketplace through hard and soft solutions (IT).
•	Finalized and implemented IBM partnership in Mexico and Latin America.
•	Oversaw domestic and international software business expansion in Spain, Argentina, Mexico, Chile, Colombia, and Morocco.

General Director - Mexico

Consultant - Project Director

Strategic Supply Chain Consulting and Software Development.

Consultant

Find out detailed information about Etienne Capgras, Senior Operations & Transformation Executive | Strategic Consultant | MBA in Los Angeles, California

Etienne Capgras: Senior Operations & Transformation Executive | Strategic Consultant | MBA in Los Angeles, California

Etienne Capgras

Universidad Pontificia Comillas

ESIC Business & Marketing School

ESIC Business & Marketing School