Eunice Kim: Temp in Lake Forest, CA

- Promoted to position of server from food runner after six months of continued progress and recognized work ethic. - Memorized the contents of the daily special and utilized that knowledge to upsell to guests. - Trained new hires and adhered to the Forbes Five Star Standards of Service. - Managed ten to twelve tables at a time on any given shift.

- Oversaw complete front of house operations as shift leader and supervised the serving staff each shift along with management. - Multi-tasked between running food, expediting with the kitchen, anticipating guests’ needs while engaging with the guests. - Trained new hires to adhere to the standards of the restaurant to provide customer service while multi-tasking between side duties.

- Coordinated with account managers and business development managers to bring concepts to visual fruition. - Communicated and collaborated with the art director for all major design projects to ensure customer satisfaction. - Design tasks included creating mobile websites, mobile ads, wireframes for ongoing client projects, infographics, social media content and business cards.

- Collaborated with multiple departments to complete various projects within a fast-paced, high volume environment. - Design tasks included creating and updating game assets, in-game marketing ads utilizing Adobe Photoshop and Flash.

- Coordinated design tasks on multiple ongoing projects within two major accounts at the agency - Johnny Rockets and Mimi’s Cafe. - Design tasks included creating in-store marketing, e-blasts, direct mailing pieces, menu edits and in-store training materials.

- Created Rhino Record’s first intranet site through using basic knowledge of HTML/CSS. - Researched the company’s culture and general operations to generate content. - Collaborated with the IT department members to ensure a functional and efficient intranet site.