Franchesca Nguyen: Content / Marketing Manager in Santa Ana, CA
Franchesca Nguyen
Content / Marketing Manager
Santa Ana | United States
Skills
No information
Interests
Hockey
culture
education
volunteering
active lifestyle
running
hiking
traveling
exploring
scrapbooking
Industries
Fashion
Lifestyle
Outdoor
Work experience
iMedia Communications, Inc.
Content / Marketing Manager | 01/2014 - Current
• Program on-stage content for all iMedia Summits
• Recruit senior executives to attend iMedia Summits
• Coach senior executives on leadership roles at iMedia Summits
• Manage event hosts, keynoters, & all speakers on speaking engagements
• Manage iMedia's social media platforms
• Manage iMedia Summit's advisory boards
• Project manage digital handbook
• Project manage Summit website
• Write press releases / blogs / summit coverage
• Project manage on-site marketing presence
• Manage department budgets
• Manage speaker contracts
• Organize the annual iMedia Summit Agency Awards Show
• Organize the annual iMedia Summit Aspy Awards Show
iMedia Communications, Inc.
Communications Coordinator | 09/2012 - 01/2014
• Ownership of Summit handbooks / digital assets
• Managed social media (Twitter, Linkedin, Facebook, Instagram)
• HTML coding / design
• Managed content budgeting (reimbursements, speaker payments)
• Attendee registration
Starbucks Coffee
Barista | 06/2005 - 05/2013
• Customer Service
• Retail
Quiksilver, Inc.
Global Marketing & Product Liaison | 04/2012 - 07/2012
• Communicated with Quiksilver and Roxy’s international marketing and product teams
• Organized international seasonal/sample orders; Place BULK/tie in orders
• Updated merchandise & design teams with CADs, images, & visual line plans
Lifeproof Cases
Customer Service Representative | 11/2011 - 01/2012
• Interacted with customers to provide answers to inquiries involving products
• Answered an average of 80 emails & 15 calls a day
• Managed a high-volume workload within a deadline-driven environment
• Consistently met performance benchmarks in all areas (speed, accuracy, volume)
• Exercised great communication skills, computer skills, and problem-solving