Fashion

ACCOUNT MANAGER

Accounting & Finance

Trevco acquired Suburban Riot in Aug. 2021
Most of my tasks still remain the same as below as we haven't fully transitioned into one system.
*	Worked with existing accounts and identified new opportunities with new officially licensed product launches
*	Provided key reporting to accounting and sourcing during on-going integration efforts Assist by providing booking reports and shipped reports to upper management
*	Provide accounting department finalized commission and royalty reports in a timely manner
*	Lead customer retention and expansion efforts during acquisition

STARTED POSITION AS DATA ENTRY AND BELOW WERE MY TASKS AND RESPONSIBILITIES
*	Received orders for multiple brands via e-mails, calls and fax
*	Enter/audit orders into our ERP system (Full Circle)
*	Manage multiple emails; order submissions and return requests
*	Manage office duties, mail out invoices, keep track of postages used by account/brand, file any paper work in alphabetical order by brand.
*	Answer phones and directed to appropriate account rep.
*	Provided account manager/customer service rep assistance whenever necessary
I WAS THEN PROMOTED TO CUSTOMER SERVICE REP/ACCOUNT MANAGER, TASKS AND RESPONSIBILITIES ARE AS FOLLOWS
*	Assisted data entry with entering orders for the brands I managed
*	Process orders within customer's ship window
*	Managed up to 5 different brands
*	Send shipping reports on a weekly and monthly basis to each brand
*	Manage returns and create credit memos
*	Liaison between 3rd party warehouse and brand. Having constant communication that orders were shipping in a timely manner. Multiple warehouses depending on the brand
*	Received inventory/product and managed inventory within our system
*	Provide reports to warehouse as well as brand of inventory as needed or when big discrepancies happened
*	Worked with the brands to upload new product into our system
*	Generate upcs and upload them to GXS catalogue for major retail customers such as Nordstrom, Bloomingdales
*	Import orders from various sources or order submission, EDI, shopify, nuorder, joor
*	Send reports to brand on a weekly, monthly basis on inventory or orders to be placed for production
*	Keep a "bible" by brand based on point of contacts, processes
*	Kept a weekly report on my desk of orders working on releasing

DATA ENTRY/CUSTOMER SERVICE

Find out detailed information about Gabriela Lopez Gomez, ACCOUNT MANAGER in Riverside, CA

Gabriela Lopez Gomez: ACCOUNT MANAGER in Riverside, CA

Gabriela Lopez Gomez

EL CAMINO COMMUNITY COLLEGE