Gabrielle Bardell: in Haleiwa, HI

Professional Experience Continued Haleiwa, HI 96712 • gabrielle@destinationcopy.com • 808-492-5333 • LinkedIn • www.gabriellebardell.com Greeted guests in positive and friendly manner and created exceptional Disney dining experience. Ran food orders and delivered items to guests in timely manner. Managed orders for guest's table, staging area in dining room, and lounge area. Ensured food presentation was fresh and up to quality standards and maintained restaurant cleanliness. Anticipated guest's needs and assisted with directions, event schedules, and other information. Selected Contributions: • Recognized as #1 guest commendation earner for three years in a row--receiving 80+ commendations-- in Aulani food and beverage sector for going above and beyond in guest service and special occasions. • Boosted guest retention rate to Ama Ama by delivering magical dining experience, remembering guests, and forming special, personalized relationships with them. • Developed first-rate customer service skills by prioritizing guests, making genuine connections with each person to make their experience magical, and even helping guests with travel agendas.

Collaborate with various departments to administer search engine optimization (SEO) keyword researching, website copywriting, video production, and filming. Create websites to attract new audiences to websites on a regular basis. Target core audience and deliver ads to increase website traffic. Selected Contributions: • Boosted organic monthly traffic to KN Surveying website by conducting keyword research via Uber Suggest, rewriting website with SEO copy, and reviewing website to discover causes of low monthly traffic. • Developed branded and informative promotional videos for company's website to remind customers to update their websites during pandemic and informing clients on benefits of working with Inception Design.

Generated written content for companies in hospitality and tourism industries. Executed blog writing, web copywriting, and SEO keyword optimizing. Developed website content and blogs for Homey Hawaii. Selected Contribution: • Improved user experience by revamping Homey Hawaii website copy and rewriting entire website to appear more professional, polished, clear, and relevant. • Conducted research and website copywriting for Lundgren Construction and Hawaii Pregnancy Center.

Instructed orientation classes for Disney cast members. Shared passion for Disney and coached new employees on being the best they can be. Ensured onboarding Cast Members understood the "Disney standard" of service. Selected Contribution: • Enhanced energy, enthusiasm, and morale in new Disney Cast Members who create lasting memories for all guests by co-teaching Disney Traditions (first day orientation) and emphasizing Disney culture, brand, history, and perks.