• Implementation and management of end-to-end ICT infrastructure from requirement to release.
• Manage projects activities viz. scheduling, budgeting, tracking, approvals, resource planning, delivery management, stakeholder meetings, project communication and status report updates.
• Ensure project completion within budget and agreed time frame.
• Follow ITIL process and oversee Event, Incidents, Problem, Request & Access management.
• Being a point of contact oversee Underpinning contracts, Release & deployment, Configuration & Asset Management and Communication management.
• Implementation, management & support for ERP modules & ensure business continuity.
• Implementation and management of IT security for organization's network, systems and data.
• Collaborate & drive meetings with internal & external stakeholders, IT vendors and service providers to check performance of SLA & AMC are met and further improvements in IT services.
• Oversee on-time effective user support by providing quality service & performance.
• Manage training & development programs for IT team and staff on new & existing system.
• Manage security control and user profile in Application, AD, Web mail, Mail server & Outlook.
• Oversee & manage PAN India enterprise Mobility Device Management (MDM) Application.
• Develop and implement IT policies, standards and guidelines across the organization.
• Control IT procurement cycle for IT equipment and license software (RFP, RFQ & RFI, pricing, T&C, PO release, delivery and payment release). Built & maintain vendor relationships.
• Maintain IT asset as per resource type, deployment history, warranty, upgrade & disposal.
• Ensure appropriate documentation in place for specific support requirements.
• Implementation & management of centralized data backup system & data restore.

India.

Acted as a point of contact and was responsible to implement, manage and support ICT infrastructure, IT security & ERP. Successfully implemented various IT projects costing INR 10 Million.

• Implemented & managed ICT infrastructure including Data Center, Network cabling, PRI & LL connectivity, LAN/WAN, CCTV, VC, & Voice (PABX) & Tablets.
• Implemented, managed and support ERP modules HRMS, TAMS, SFA, SCM and Tally ERP.
• Follow ITIL process & oversee BR, SRS, SLA, communication, reviews, delivery & support.
• Maintained IT service support functions for nationwide and VIP users.
• Lead the technical team of 3 in IT operations and technical support.
• Managed Enterprise Mobility Device Management (MDM) tool. Oversee dashboard management, remote helpdesk, security, application and data deployment. Control GPS tracking & health monitor activities of Android devices (Tablets, Smart phones) across the country.
• Implemented and managed Firewall and McAfee antivirus to secure & protect organization's network, systems and data.
• Managed and controlled purchases of IT Supplies.
• Support for AWS Cloud computing services.

Senior IT Manager

India.

As a SPOC I was responsible to implement and manage global ICT infrastructure & enterprise applications for JSK group of Companies (Corporate office, Regional offices and Manufacturing units). Successfully implemented & managed various IT projects costing INR 50 Million.

• Planned, and implemented IT projects for different sites within timeline and budget.
• Project Implemented and managed: ICT Infrastructure, Data Center, Network, Cabling, Switches, Routers, TCP/IP, ISP/LL/OFC & P-to-P connectivity, LAN/WAN, Windows Servers & workstations, Software licensing, OS upgrades, Web sites, Web & Email solution, Mail Servers,  EPABX system, CCTV, UPS and home network setup for top executives.
• Supervised day-to-day IT operations that includes installation, configuration & troubleshooting of hardware, network, applications, Mail service and IT services.
• Managed cross functional activity and coordinated with internal & external stakeholders to implement applications and ensure business continuity.
• Implemented, managed and support business applications with Client-Server, Internet-Intranet-Extranet & Synchronization architecture.
• Implemented ERP modules like Payroll, TIAM, Accounts & Finance, Sales & Purchase, Manufacturing & Excise Dealer, Various types of Reports & Invoices, Customized & configured security controls in application for authorized access to users, Tally ERP.
• Installed, configured and provide technical support for trading software like ODIN & NEST and Tickerplant's real time MarketView Terminal software with multi-screen-sharing.
• Implemented and managed Firewall appliance and McAfee EPO (client- server-agent setup). Configured IT security policies to secure and protect organization's network, systems & data. Created tasks schedulers to download, deploy and update versions and patches.
• Monitor Logs & Reports and take necessary action.
• Managed and support Routers, Desktops, and Laptops, Apple MacBook, iPads, iPhones, BBs, Android phones, Tablets, PSC Printers, Projectors, Copier machine & UPS.
• Managed and controlled user profiles in ERP, Active Directory, Web mail, Mail Server & Outlook.
• Managed multiple web domains, websites, control Panel, Email accounts.
• Interviewed, hired and trained new IT employees.
• Server as final contact with IT Vendor & third parties for IT procurement, support and AMC.
• Acted as point of contact in development of company's websites & business promotional activities.
• Played key role to implement various activities of Building Management System (BMS)

Find out detailed information about Ganesh K,  in Palghar, MH

Ganesh K: in Palghar, MH

Ganesh K

Mumbai University