Ganesh K: in Palghar, MH

India. Acted as a point of contact and was responsible to implement, manage and support ICT infrastructure, IT security & ERP. Successfully implemented various IT projects costing INR 10 Million. • Implemented & managed ICT infrastructure including Data Center, Network cabling, PRI & LL connectivity, LAN/WAN, CCTV, VC, & Voice (PABX) & Tablets. • Implemented, managed and support ERP modules HRMS, TAMS, SFA, SCM and Tally ERP. • Follow ITIL process & oversee BR, SRS, SLA, communication, reviews, delivery & support. • Maintained IT service support functions for nationwide and VIP users. • Lead the technical team of 3 in IT operations and technical support. • Managed Enterprise Mobility Device Management (MDM) tool. Oversee dashboard management, remote helpdesk, security, application and data deployment. Control GPS tracking & health monitor activities of Android devices (Tablets, Smart phones) across the country. • Implemented and managed Firewall and McAfee antivirus to secure & protect organization's network, systems and data. • Managed and controlled purchases of IT Supplies. • Support for AWS Cloud computing services.

India. As a SPOC I was responsible to implement and manage global ICT infrastructure & enterprise applications for JSK group of Companies (Corporate office, Regional offices and Manufacturing units). Successfully implemented & managed various IT projects costing INR 50 Million. • Planned, and implemented IT projects for different sites within timeline and budget. • Project Implemented and managed: ICT Infrastructure, Data Center, Network, Cabling, Switches, Routers, TCP/IP, ISP/LL/OFC & P-to-P connectivity, LAN/WAN, Windows Servers & workstations, Software licensing, OS upgrades, Web sites, Web & Email solution, Mail Servers, EPABX system, CCTV, UPS and home network setup for top executives. • Supervised day-to-day IT operations that includes installation, configuration & troubleshooting of hardware, network, applications, Mail service and IT services. • Managed cross functional activity and coordinated with internal & external stakeholders to implement applications and ensure business continuity. • Implemented, managed and support business applications with Client-Server, Internet-Intranet-Extranet & Synchronization architecture. • Implemented ERP modules like Payroll, TIAM, Accounts & Finance, Sales & Purchase, Manufacturing & Excise Dealer, Various types of Reports & Invoices, Customized & configured security controls in application for authorized access to users, Tally ERP. • Installed, configured and provide technical support for trading software like ODIN & NEST and Tickerplant's real time MarketView Terminal software with multi-screen-sharing. • Implemented and managed Firewall appliance and McAfee EPO (client- server-agent setup). Configured IT security policies to secure and protect organization's network, systems & data. Created tasks schedulers to download, deploy and update versions and patches. • Monitor Logs & Reports and take necessary action. • Managed and support Routers, Desktops, and Laptops, Apple MacBook, iPads, iPhones, BBs, Android phones, Tablets, PSC Printers, Projectors, Copier machine & UPS. • Managed and controlled user profiles in ERP, Active Directory, Web mail, Mail Server & Outlook. • Managed multiple web domains, websites, control Panel, Email accounts. • Interviewed, hired and trained new IT employees. • Server as final contact with IT Vendor & third parties for IT procurement, support and AMC. • Acted as point of contact in development of company's websites & business promotional activities. • Played key role to implement various activities of Building Management System (BMS)