Gaurav Sati:

• Managed a team of 6 members to execute all commercial and corporate banking transactions of Dubai branch • Ensured immaculate customer service, transaction processing and conformity to internal and regulatory frameworks • Mentored 15 team members • Coordinated with relationship teams and support groups to maximize revenue and deliver quality customer service • Contributed to increase revenues by 6000% between 2013 and 2018 • Implemented new projects and design new products to provide competitive advantage to the bank and meet client requirements • Identified and removed redundant activities to improve efficiency saving 41 Man-days/year • Liaised with Reserve Bank of India for regulatory reporting of capital account transactions for corporate clients