Gene Makovsky: Field Specialist, Consumer Insights in Portland, OR

Works collaboratively with management and tech support teams to complete daily objectives. Aligns all activity with best practices and defines short and long-term goals to ensure that optimal functions of all aspect of operations and projects. • Gathers data by creating questionnaires, screeners and discussion guides • Conducts thorough research to help scale and execute large marketing campaigns • Fosters open line of communication among cross-functional team members to facilitate goal attainment • Championed a 97% satisfaction rating within the first five months as a Field Specialist

Drove sales through establishing positive relationships with customers to increase retention and satisfaction. Executed product demonstrations to generate traffic and sales. • Contributed to the 100% achievement of company’s revenue goals • Increased sales revenue by 55% by delivering effective training to16 sales associates that boosted productivity and performance • Recipient of the Homer badge silver award • Served as a member of 2019 Home Depot Diversity Team • Recognized for outstanding performance and awarded as the ‘Associate of the Month’ • Exceeded retail sales goals by an average of 17% every quarter in 2019