George Lemel: Customer Service Specialist in Alexandria, VA
George Lemel
Customer Service Specialist
Alexandria | United States
Skills
No information
Interests
All sports and activities.
Industries
Golf
Outdoor
Skate
Snow
Surf
Work experience
Dick's Sporting Goods
Customer Service Specialist | 08/2016 - Current
• Provide coverage as needed to ensure exceptional customer service standards are met.
• Ensure customers receive outstanding service by adhering to and enforcing customer service programs.
• Uphold the company’s standards for merchandise presentation.
Keller and Heckman, LLP
Paralegal | 03/2016 - 08/2016
• Supported attorneys in the filing of Drug Master Files with the U.S. Food and Drug Administration and Health Canada.
• Processed Food Contact Notifications.
• Filed submissions for no objection letters from Health Canada on food contact materials.
Palmer Rodak & Associates
Legal Assistant | 01/2012 - 03/2016
• Prepared files for court hearings by drafting pleadings.
• Researched statutes and legal codes.
• Managed records of clients with the highest level of confidentiality.
Polo Ralph Lauren
Retail Sales Associate | 01/2011 - 04/2012
• Responded to all customer inquiries thoroughly and professionally.
• Placed special merchandise orders for customers.
• Coordinated between the billing department and customer to resolve problems.
Vector Marketing
Inside Sales Representative | 10/2010 - 12/2011
• Planned and led training sessions to promote sales and team professional development.
• Consistently exceeded sales goals by 20%.
• Established client development and broadened territory network.
PacSun
Sales Representative | 09/2009 - 12/2009
• Assisted with store stocking, floor-sets, and opening/closing procedures.
• Operated cash register, scanners, and computers to itemize and total customer purchases.
• Maintained and organized store displays while providing excellent customer service.
JCPenney
Sales Order Processor | 06/2009 - 09/2009
• Processed all sales orders and invoices.
• Remained familiar with all products and services offered.
• Processed return orders while compiling reports for reasons and circumstances.