Gerald Vega: Personal Sabbatical in Lake Mary, FL

Embarked on a purposeful sabbatical to prioritize personal and family well-being, emphasizing health and self-improvement. Invested time in refining skills, staying current, and strengthening decision-making abilities. Committed to focused self- improvement, extensively studying relevant literature during this period.

Manage contracts with NASA, Amazon, Walmart, the US government, and armed forces along with first responders throughout the US, Europe, and the Middle East while administering five websites and five sales teams of six sales professionals. Revitalize client journey by developing management roles, preparing training manuals, and documenting organizational structure. • Provided team leadership, growing a team of six professionals to 19 and promoting three sales leads to managers. • Handled a staff of 30 members to increase sales by 7% compared to the previous year. • Fulfilled organizational needs by designing and employing a recruitment process to aid art and sales teams, hiring over 60% of current sales staff within the first two months of employment. • Adopted a sound sales follow-up strategy that amplified sales by $2M within the first three months. • Focused on high value leads while sustaining a sales volume of $30M annually and maximizing sales volume by 15%.

Emphasized repairing business and customizing timepieces while expanding sales volume by 167% from $1.5M to $4M to gain access to inventory. Enhanced service and product quality by conducting three audits achieving scores of 100%, the first time in the company at a boutique. • Drove important business decisions while rising sales volume from $23M to $43M. • Acquired products from Rolex for sponsored events while upholding 100% sell-through rates. • Played a vital role in the luxury retail world and maintained the #1 ranking based on retail space with an area of 800 sq. ft.

Participated in the training course to learn Chinese Clienteling in California as the only Client Advisor for 2018 in the Southeast Region. • Achieved and exceeded the quarterly quota of $1M worth of product by 85% and was acknowledged as a top salesperson during the last six months. • Complied with all requirements for the Watch Guild of BVLGARI membership within the first year of employment while attaining Principante status level 1 within the first six months. • Offered more informed customer service by studying the Power of Luxury Clienteling course for Senior Client Advisors.

Demonstrated excellent performance and earned organizational promotions, including Client Advisor, Floor Supervisor, Assistant Manager, and General Manager. Improved guest service and raised sales volume by 70% monitoring the floor supervisors and assistant managers. • Utilized effective business strategies while administering a store volume of $6M annually. • Streamlined business operations, including visual and stock management, by spearheading a team of 30. • Generated revenue of $2,214,250 during the past three years with an average increase of 15% (700K per year) while expanding market reach. • Implemented effective marketing and sales tactics, maintaining 3rd highest volume Boutique in the company.