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Knowledgeable Product Manager focused on helping businesses launch successful products from concept to end of life and achieve market growth. Talented project and team leader offering over 10 years of experience.

• Prioritized roadmap in order to achieve product goals and metrics.
• Coordinated project planning and execution with team members and team leads.
• Documented user stories, specifications and product features into detailed work order to communicate across teams and ensure mandatory requirements are built accordingly.
• Defined and analyzed metrics to measure product performance.
• Delivered Buzztime Entertainment mobile application with over 75k downloads in 8 months.
• Delivered digital signage application resulting in added value for customers and increased sales.
• Facilitated user registration for mobile app through social network sign-up and sign-in.
• Streamlined the mobile application feature development by incorporating web views for new player dashboard releases.
• Collaborated with sales, marketing and support teams to launch products on time and within budget.

Product Manager

- Carlsbad, United States
• Implemented tablet menu ordering and payment functionality across multiple chains in the US (including Buffalo Wild Wings) and crushed all KPIs.
• Maintained tactical control of project timelines to keep teams on-task and achieve schedule targets.
• Led the creation, execution, and distribution of training programs and materials.
• Investigated and resolved customer complaints to foster satisfaction.
• Developed team communications and information for weekly status meetings.

Sr. Implementation Manager

- Carlsbad, United States
• Successful rollout of Android tablets to 1200 Buffalo Wild Wings locations.
• Managed vendor relationships with Point of Sale systems providers (NCR, Digital Dining, Omnivore) to integrate with tablets via APIs.
• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
• Facilitated Scrum framework - sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.

Program Manager/Scrum Master

- Carlsbad, United States
• Led the program management office (3 direct reports).
• Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
• Developed standard operating procedures and document workflows for current and future process steps.
• Assisted various departments with change by communicating new improvement plans and expectations.

PMO Manager

- Carlsbad, United States
• Slashed over $1M in cost by altering the process by which the tablets receive software manifests.
• Produced weekly situation reports, updating customers and senior leaders on progress and roadblocks.
• Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
• Managed 2 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
• Completed multiple projects on time and under budget, including SQL server migration, SharePoint implementation, and website redesign.

Sr. Project Manager

• Managed the day to day operations and client interactions of the company's largest Technology Program; including managing 15 resources and 10 distinct projects in FY13 and FY14; $25M program.
• Performed earned value analysis to ensure projects were on time and under budget, resulting in a 44% profit in FY13.
• Met with project stakeholders on regular basis to assess progress and make adjustments.

Program Manager

• Provided project oversight for GIS staff at MCRD San Diego and MCB Camp Pendleton.
• Managed and motivated project teams to promote collaboration and keep members on-task and productive.

GIS Manager

• Helped to construct MCIWEST GIS policies and procedures and assisted Marine Corps bases with implementation of these policies and standards.
• Changed and improved use of GIS data for environmental and utility mapping projects.

Sr. GIS Analyst

• Installed, configured and trained clients on GIS and custom spatial analysis software.
• Managed minimum of 10 projects each year while maintaining adherence to budget, schedule and scope requirements.

GIS Project Manager

Find out detailed information about Gerrit Benson,  in Carlsbad, CA

Gerrit Benson: in Carlsbad, CA

Gerrit Benson