Giovanni Rayon: Sr Field Service Technician in Chula Vista, CA

Provide outstanding service to hospital staff, surgeon customers and the local sales team through timely surgical instrument/implant servicing, delivery, and pickup. In-service training of hospital staff on products, ordering procedures and FDA regulations. Manage consigned inventory stored at customer facilities, including reorganizing, replacing and servicing damaged equipment. Reporting on expenses, case feedback and hospital procedures for department responsibilities to result in cost and efficiency improvements.