Hannah Salaya: Crew Member in Orange County

Worked as a team member to promote exceptional customer service in a fast paced and high demand environment. ? Demonstrated extensive product knowledge on a daily basis and answered product-specific questions. ? Trained new employees, organized inventory and product ordering, helped with delivery distribution, and processed credit and cash transactions. ? Communicated all merchandise needs or issues to supervisors. ? Stocked and rotated inventory regularly while logging all spoilage and donation items to ensure accurate inventory.

? Accounting: Worked with corporate accounting and Project Accountants. ? Invoicing- Created and processed invoices. ? Accounts receivable- Tracked and managed invoices until payment. ? Accounts payable- Processed, signed, and tracked subcontractor invoices. ? Contract Management ? Issued Master Subcontract Agreements (MSA's). ? Generated subcontractor work orders/amendments. ? Managed Certificate of Insurance- tracked and requested updated COI's. ? Managed payment, performance, and surety bonds. ? Tenant Improvement ? Designed and set-up warehouse. ? Coordinated TI electrical, HVAC, lighting, and office repairs. ? Key Account Management ? Salesforce- Input and update sales opportunities and generate forecasts for Project Managers. ? Dolby Laboratories- Monitored call center for work order repairs and communicated with engineers ? Hubgrade- Input Dolby utility information for FM Power ? Judicial Council of CA- support

? Managed front desk- filed paperwork, answered phone calls, and welcomed guests. ? Set up and rooms for various classes and events. ? Administered after school program for local middle school students- Supervised and organized activities for 120 teenagers. ? Assisted with summer camp for kids ranging in age 3-14.

? Assisted with all training camp practices, where we hosted 37,980 fans ? Moved and organized merchandise and departmental items as needed ? Worked closely with all Rams departments to meet Training Camp Objectives ? Assisted with player autograph sessions, sponsorship activation zone, and VIP hospitality tents ? Provided an excellent customer experience for external and internal stakeholders ? Worked with Rams Corporate Partnership team, Community Engagement team and Marketing team to activate all fan based initiatives