Cert IV of Business Administration & Frontline Management

Creative Agencies

Lifestyle

Outdoor

Volunteer

Volunteer & Entry-level

Job Responsibilities:
•	Face-to-face, email and phone inquiries
•	Clerical duties, thorough understanding of product knowledge, database navigation
• Research skills, attention to detail, ability to follow maps
• Aptitude for local and Australian history

Volunteer Customer Service

Position: Film Production Team Leader, Volunteer
Job Responsibilities:
•	Short film producing duties, managing a full crew and cast
• Often taking on film directing duties, trying to get the best results out of everyone involved
• Organising equipment bookings and transportation arrangements
• Preparing documents, negotiating permits, reporting to stakeholders
• Use of filmmaking technology and software while constantly refining technical skills

Job Responsibilities:
• Use of technology, like apps keeping record of replacement bus schedules
• Planted at various railway stations around Melbourne as vital point of contact for commuters
• Dealing with frustrated by the inconvenience, keeping them calm

Customer Service, Rail Replacement Buses

Job Responsibilities:
• Face-to-face contact answering inquiries about event proceedings
• Clerical duties including scanning tickets and ushering patrons around venue
• Thorough understanding of product knowledge

Job Responsibilities:
• Managed and resolve complaints for Telstra consumers in call centre environment
• Negotiated solutions to customer grievances using stringent business stipulations
• Outbound call centre role
• Managed caseload of diverse problems, requiring multi-tasking and attention to detail
• Adapted to ever-changing product scope and company policies

Customer service, Telstra Complaint Case Management

Inbound and Outbound Call Centre Role
Job Responsibilities:
• Provided IT technical guidance to clients who were business managers
• Supply subject-matter expertise for colleagues during overnight and weekend shifts
• Became correspondent to daytime managers to report issues regarding quality control, training updates and process evaluation and improvement purposes

Customer Service Consultant

Find out detailed information about Hayden Clarke, Volunteer in FOOTSCRAY, VIC

Hayden Clarke: Volunteer in FOOTSCRAY, VIC

Hayden Clarke

RMIT

SAE Institute