Heather La Bore: Associate Product Manager, Home Monitoring & Externals in Portland, OR

Supported sales division through strategic market analysis and launch planning for Home Monitoring and external devices. • Conducted customer presentations on BIOTRONIK products to physicians and AHPs.

Supported sales division by managing, developing, and facilitating projects targeting training content for pacemaker product lines. • Conferred with management and conducted surveys to identify training needs based on projected production processes, changes, and other factors. • Developed testing and evaluation procedures to ensure a quality program. • Organized and collated training materials, including manuals, multimedia visual aids, and other educational materials. • Developed methods that helped decrease time to certification. • Facilitated and developed hands-on product trainings for lab managers, clinic nurses, and technicians which are essential for the success of the unique clinical features our products provide. • Developed an introductory training program for ancillary department personnel. Identified and evaluated the need and developed a 3-module training plan that encompassed our corporate and industry history, product description and functionality, and competitive sales landscape.