Hector Gutierrez: Sales in Carlsbad, CA

Sell Specialized bikes and equipment and meet goals established by management, using professional selling skills. Effectively close sales. Present the product with technical accuracy consistent with company marketing strategies. Develop and maintain retail distribution in given territory consistent with company objectives to connect with riders. Build a bicycle and equipment retailer network in compliance with company objectives and guidelines, in order to maximize market potential. Provide professional customer service and respond to customer complaints in a professional, timely, and organized fashion. Return dealer calls within 24 hours. Develop and present group and retailer clinics on how our products are designed and manufactured, their use and why our products are better than the competition's. Work with all levels of shop employees (buyers, mechanics, sales staff, etc.) to establish brand loyalty. This will include a range of activities from setting up displays, to trouble shooting bicycle assemblies, to attending shop rides, organizing and working store promotions. Connect with riders in given territory by promoting Specialized at retail functions and cycling events.